The following cartridges (including all toner cartridges, drums, fusers & maintenance products) are guaranteed to work in the HP Colour LaserJet CP5225 printer.
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I am getting an "incompatible toner" error message in my HP CN5225dn. How can I clear this to over-ride the message?
Hi, this can be caused by a number of reasons such as dirty contacts, or a need to reinstall the cartridge. Please try the following things....If you can, run the alignment and cartridge clean program, carefully take out the toner cartridge and wipe the contacts on the ends of the toner with a lint free cloth / check all seals have been correctly removed. Whilst the toner cartridge is out of the printer, turn off the printer, unplug it. Leave for a few minutes and then power back up, re-insert the toner and the printer should have reset. If none of these things work or you'd rather speak to us, please call us on 0845 365 3605 and we'll do our best to help.