order arrived as promised. No fuss so all good
Service rating : Very prompt service as always.Product : Always good service and exactly what I need.
Quick, safe delivery of printer drum. These are easy to fit and hopefully it will work when I can get my old computer to behave!
Service rating : Free next day delivery. Competitive price. Very pleased with the purchase.Product : Quality photo paper. Highly recommend it.
Order goes like clockwork.
Quick efficient service. I also like the fact you don't pack the delivery boxes full of those horrible plastic peanuts which take for ever to biodegrade.
Service rating : Good Service. Product as described. Arrived in very good time.Product : Printin as expected. Price was excellent.
Service rating : quick and prompt serviceProduct : Prompt service, quick delivery and easy website.
Price and prompt delivery and delivery specified one hour slot
Best price and delivered on time.
Very good and prompt delivery. Thank you.
Service rating : Great service, order arrived next day. Very competitive price, printing quality is good and is lasting well.Product : Working well, print quality good, this recent purchase is replacement back up for same earlier purchase which is still working and lasting well.
Service rating : Great service. Very speedy deliveryProduct : Correct toner found easily through website
excellent product arrived next day
Service rating : very good price and superb attendingProduct : New unit, work staight away.
Excellent service, as always.
Service rating : Good service with prompt deliveryProduct : Good quality inks with great colour clarity
Service rating : Excellent service. next day service couldn't have been better. Easy to find correcttoner on the website and instructions very easy to followProduct : work very well able to carry on with printing
Quick delivery and good value for original toners.
Service rating : very good and efficient service , thank youProduct : Fast service and works well
Service rating : Good service and fast deliveryProduct : good product and a good price
Service rating : Very speedy and product works well so farProduct : V. Good, happy it worked straight out of the box
Service rating : Delivery was within 24 hours "what a service"Product : It worked straight out of the box
Excellent and prompt service.
Prompt friendly service, good product
As always, good price and prompt delivery!
Service rating : Excellent next day service.Product : Genuine Samsung product, which is important to the quality of printing.
Goods as described and arrived promptly. Would buy again.
Service rating : Excellent service. Next day promised and acheivedProduct : More concerned about why the old imaging unit failed. It should not have done so soon.
Service rating : Megan was very helpful. Excellent service, thankyou!Product : Arrived promptly, thanks.
Great Speedy Service
Service rating : Very satisfied with the service. Prompt delivery and products exactly as described.Product : Cheapest supplier around for original cartridges.
Service rating : Excellent customer service again. Order placed on the Wednesday and it arrived on the Thursday - fab speedy delivery.Product : Well priced toner cartridges
fast delivery,price best i could find
First class serviceFirst class product
Service rating : Good serviceProduct : Good product and it is well priced
Easy to order and fast delivery.
Service rating : As always the service is exceptional. Item ordered mid-day arrived before mid-day next day without any extra charge!Product : Works fine - good original product
Customer service team really helpful
Amazing prices, quick service, and the goods are delivered on time and intact. I once had to return something and the customer service was friendly, prompt and very helpful. There seems to be some issues with delivering to different people in the same company, so orders are often labelled to a generic address. It would be great if this could be changed so that the name of the person ordering also appears, not just the business account name/address.
Service rating : Always brilliantProduct : ALWAYS GOOD VALUE AND AN AMAZING DELIVERY SERVICE
Service rating : easy quick serviceProduct : repeat customer for many years
Service rating : easy to find the right cartridges, delivery fastProduct : Easy to find, and have used in the past
Service rating : Quick and easy site and thanks for the free chocs!!Product : Quick and easy to find what was previously bought so we could get the correct printer cartridges.
Very prompt service.
Great value and excellent turnaround
Service rating : excellent quality and price wise competitive, delivery outstandingProduct : Excellent quality, price competitive and delivery outstanding
Service rating : Replacement toner works flawlessly! Very fast deliveryProduct : Excellent quality - works beautifully
Quick delivery, long lasting ink cartridge! No complaints!
Arrived next day. Super
very reliable service and products
Service rating : Have always received excellent service from Toner Giant and Net Giant over the years and will continue to buy from them for more years to come.Product : Always a pleasure to deal with the staff at both Net Giant and Toner Giant
Service rating : Great service from start to finish excellent. will definitely be using again.Product : Great web site made my purchase very easy
Quick efficient and good price
Excellent service from the time we made contact until the delivery was made on the stipulated date. However, we have yet to try the product itself, which has gone into stock for future use.
Right product delivered as promised. That's what I needed, thanks
Service rating : Excellent customer service. One point to note is that it would be very helpful if toner boxes were colour coded. We would like to continue to make large orders, but all the boxes are white. It would be helpful if they had a colour indictor for easy management.Product : Toner is very good quality.
Service rating : Exactly what I required & fast deliveryProduct : Read your Item 1 reply from me.
Service rating : Speed of delivery is second to none.Product : Good value and service from supplier
Superquick delivery. Great customer service & product.
Service rating : This is my third purchase from Tonewr Giant. The packaging wasn't so good this time and a small lug had sheared on the cartridge. However, I was still able to install it and it works fine.Product : After installation, I compared a test print from the printer with one printed using original cartridges. There was no discernable difference in quality.
Always good value and amazing service. Great web site too.
Prompt delivery of what was ordered. Quality products consistently suplied in the past.
Service rating : Great delivery time and ink cartridge worked a gem and was at a competitive price.Product : Product meet my requirements and was at a competitive price.
Didn't arrive next day or day after. Phoned to tell them, said would call back after tracking parcel. Didn't call me back. Order arrived next day. Suspect they had failed to despatch until I called. If they had admitted that may have got 3 stars. Only gave 2 because was easy to order and they sent the right thing, eventually.
On 17-Feb-2017 the supplier responded:Hello Bryce, thank you for taking the time to speak with me today. I'm sorry to hear there was a delay with your order, I'm so happy that the customer service team arranged another replacement for you super quick. Like I explained this is not usual service from us and I am certain when you next come to shop with us you will not have the same delay.†
arrived the next day, great service!
Excellent price and service, as usual.
First time I have used you and I will definitely add you as our supplier thank you for being so very helpful best regards lea from DK Concrete Ltd
They deserve 5 Stars
Service rating : Quick and very efficient.Product : Quick and efficient, wasn't in when first delivered. Delivery arranged simply without problem.
Service rating : Easy to order and next day delivery, superbProduct : Good product and great service
Service rating : Quick & easy.Product : I have a great Printer that deserves to original Lexmark product.
Service rating : Very efficient delivery and easy to use websiteProduct : Just started to use in printer
Arrived quickly, just what was neede
Very fast delivery in very pleased thank you
quick, and good value service
Service rating : Excellent service - arrived next dayProduct : Easy to fit and instructions included
I found it easy to locate the toner I required through the maze of options available and it was delivered the next day. Haven't used it yet as we like to keep one in stock for when needed.
Service rating : Quick and speedy serviceProduct : Excellent purchase value for money and delivered on time.
Great next day delivery service.
The toner came on the day promised, i.e. very promptly.
Service rating : Very swift delivery as advertisedProduct : Quality product. Recommended.
Service rating : Good service as usual - thank youProduct : Good service as usual - thank you
As promised - very efficient
Service rating : On time delivery, appropriate level of packing.Product : Toner coverage is good, expensive for a compatible however.
Service rating : Always good, friendly and professional service and brilliant next working day delivery.Product : These compatible toners are as good as the originals and cost saving.
Good service yet to use product
Service rating : great value and service thanksProduct : great good value and service
Service rating : Prompt delivery of my order and no unnecessary extra packaging! Thank you. I will order from you again.Product : Seems to be the genuine article, and I have had no issues so far with the quality of the printing or the functioning.
Easy to use webpage. Good product range.Great delivery service.
Service rating : Excellent service with excellent productsProduct : Really good value with quality
Service rating : Easy to order, delivery next day, good price.Product : Easy to order, delivered next day, good price.
Service rating : Fast & expedient service but at that price I would expect itProduct : Not tried yet
Found the toner that I needed at an excellent price. Was delivered before 12:00 the next day... excellent!
Service rating : Excellent sales service and goods delivered on time. If and when we do require any toners we will purchase from Toner Giant.Great no delivery charges no matter how small or big the order is, which helps when you are dealing with the education sector as they do not want to pay any extra costs.Product : Purchased for end user and they are very happy.
Friendly and helpful.
Only 4 as I had to claim back my price match difference.Otherwise service was excellent.
Service rating : Brilliant service. Very quick via courier to darkest Scotland. As far as I can tell, for general printing, the results are identical to the original cartridge. I also use the laser printer for Toner Transfer of PCB layouts. (if you use them, you'll know what I'm on about), and the results are identical, possibly requiring a slightly higher temperature. All in all, I am totally satisfied with this service. It's great these days to deal with a company which is good at what they do. Well done!Product : Brilliant service. Very quick via courier to darkest Scotland. As far as I can tell, for general printing, the results are identical to the original cartridge. I also use the laser printer for Toner Transfer of PCB layouts. (if you use them, you'll know what I'm on about), and the results are identical, possibly requiring a slightly higher temperature. All in all, I am totally satisfied with this service. It's great these days to deal with a company which is good at what they do. Well done!
Service rating : Easy ordering and fast free deliveryProduct : Excellent alternative to originals and comes with a guarantee so foolproof
Service rating : Fast delivery. No fuss. Goods were as stated.Product : Fast delivery. No fuss. Goods were as stated.
Service rating : Fast delivery and secure, tracking too so knew when it would arrive.Product : Good brand, easy to use, install and get printing once again.
Service rating : great service, speedy deliveryProduct : Great, works perfectly!!!
Straight forward and quick delivery
Very prompt efficient service, thank you
Service rating : Service is good as alwaysProduct : A good compatible toner ink
Toner cartridges delivered as promised. Only problem was that delivery firm put them through next door's letterbox and left no card to say so. Only got them much later that day when neighbours returned.
As described, it's a toner cartridge filled with black toner.
Website easy to navigate and order.Cartridge delivered next day welldone
Service rating : Quick delivery, well packaged, works as expected!Product : All working as expected. Would purchase again
Service rating : Efficient website, fast and reliable deliveryProduct : Fast and efficient service
Service rating : as always, competative and excellent delivery, well doneProduct : usual excellent cost and delivery
Always efficient service. Easy to use website. Delivery prompt
Service rating : Excellent quick and efficient service.Product : Always buy this one for our work printer.
Good price, fast delivery.
Service rating : Quick, no hassle, many thanks for a great product.Product : Great all round, many thanks
Service rating : Great delivery, great prices. Will try out toner soon.Product : They are as good as the Oki originals, plus good value for money.
Service rating : Everything as promisedProduct : As promised, although a ridiculous price, as the whole printer costs less !! Not your fault, I'm sure
Service was excellent
Service rating : easy to order, cheaper than competitors and free, quick delivery!Product : compatible, just as good as original
Service rating : I have used Toner Giant a number of times and have always found them a fast efficient service. That has not changed!Product : It is already in the printer and working fine
Service rating : Competitive price and really fast service.Product : Seems as good as the originals, plus an extra black too.
Service rating : excellent service and delivery. staff are friendly and helpfulProduct : excellent service and delivery
Service rating : Great web site; easy to use and navigate through; clear instructions; excellent delivery timings; good quality products; price and service that give great value for money. Will definitely use again.Product : Long-lasting. NOthing more to day
Service rating : Quick service, great value for moneyProduct : Arrived quickly, good value for money
Service rating : easy to order, great next day delivery.Product : Arrived next day. Not so crazy about this feedback page though - not being allowed to continue unless I write more?!
excellent service and fast delivery
Service rating : I ordered my replacement toners and they arrived the next day as promised.Product : As described, good quality Toner
prompt delivery & easy to use web site, don't like being phoned or emailed touting for business as I order when required
Service rating : quick delivery good productProduct : generic replacement for c544dn worked straight out of box
Service rating : Great service - delivery as specified.Product : Product as per description.
Always good prices and sevice
As always first class quick service, I go nowhere else, no point.
Fast and efficient
User-friendly website, good prices, incredibly fast delivery and very helpful customer service. Will definitely use again. Thanks.
Easy ordering, fast and efficient delivery.
Service rating : Fast delivery and quality of toner much better than our last supplier.Product : Fast delivery and good product.
Excellent service, great prices with superfast delivery. Will certainly use again and would not hesitate to recommend to family and friends
Service rating : Great service and prompt deliveryProduct : I always buy genuine HP catrridges and have never had any leaks etc
toner cartridge seems to be working just fine. Not had it in very long, but easy enough to deal with.
Easy to order, very quick delivery. I always buy my ink from you. Great service. Thanks.
Service rating : Easy to order & a prompt delivery - many thanksProduct : Exactly what we needed. Thanks
Service rating : Good product, good service, value for money and next day delivery. What more do you wan?Product : Just what I needed and good value for money
Service rating : Great speedy service as alwaysProduct : Reliable quality product from HP
Service rating : Excellent service.. Prompt delivery not next day but the day after so that was fine.Product : It's printer ink.. And works
Customer first order of two Brother TN-1050 toner cartridgesordered online at 7.05 p.m. on 30/01/17, promptly receivedvia DPD at 12.55 p.m. on Wed. 01/02/17 in sealed poly bag, in good condition,without delivery charge and at a good price.Website padlock symbol reassuring.Can recommend.J.D.U.,Cardiff.07/02/2017
Service rating : excellent next day serviceProduct : excellent next day service
Did what they said
Great service. Arrived next day as promised.
Really good service prompt and web site easy to navigate
Fast delivery and the toners (cyan and black remanufactured) both worked perfectly in my Dell colour laser printer.
very quick excellent service
Item easy to order online and arrived promptly
Service rating : The first drum unit I ordered turned out to be faulty so I phoned late afternoon to report it and was told I would receive an email the following day with instructions for sending it back for a replacement. However, by 10am the following morning, a replacement unit arrived. 10 out of 10 for customer service.Product : Excellent customer service - first item was faulty but was replaced immediately and the second one worked without any issues.
Service rating : Great ServicesProduct : Great ServicesThank you
Service rating : Straightforward ordering and fast delivery.Product : As ordered, at a very good price which couldn't be matched by our usual supplier.
Service rating : usually good but this time I don't understand why when I buy a 1000 page compatible toner it actually only lasted 128 pages? adjusted all my printer settings to the lowest toner usage and ink usage possible put in another new catridge and that only managed 308 pages!!!! something not right there!Product : Lasted nowhere near what it should have done
On 07-Feb-2017 the supplier responded:Hello Az,Thank you for taking the time to speak with me today. I'm so sorry to hear you only managed to achieve this many prints and let me assure you this isn't suppose to happen and you should achieve 1,000 pages based upon 5% coverage of the page.It is really unfortunate you no longer have the item to return as we would have offered a replacement or a refund under our gold star warranty.,†I'm glad that you are happy with the good will voucher instead and you will use this against your next order with us.
Service rating : Really efficient service and they also sent my vat invoice without having to be askedProduct : proper branded productno complaints at all
Service rating : It may help if you got my name right above. Yes thank you the service you provided was satisfactory. I did receive some vouchers from you in the post for use on my next order, but was surprised however to see they were already out of date by some two months.Product : As before.It may help if you got my name right above. Yes thank you the service you provided was satisfactory. I did receive some vouchers from you in the post for use on my next order, but was surprised however to see they were already out of date by some two months.
Excellent service all delivered the next day.
Seamless. Items delivered next day and delivery tracker very helpful and on time!
I ordered toner and it came the next day! I have used them before too A+
Service rating : Delivered as promisedProduct : Delivered as promised quickly
Excellent and fast service as always.
Service rating : Ordered a Konica Minolta toner which was urgent - However received a Black Hp toner - also the delivery arrived a day late !Product : Received wrong toner, awaiting collection and credit
On 10-Feb-2017 the supplier responded:Hello Sam, thank you for taking the time to write feedback on our website. I am so sorry this has happened. Please let me assure you that this is extremly rare and I am so glad we sorted this out really quickly. I am certain when you come to shop with us next you will not have the same delay.†
On 09-Feb-2017 the supplier responded:Hello Sam, thank you for taking the time to write feedback on our website. I am so sorry this has happened. Please let me assure you that this is extremly rare and I am so glad we sorted this out really quickly. I am certain when you come to shop with us next you will not have the same delay.†
Service rating : I received be a fantastic service - good price, good quaility product and quick delivery. Only negative is that it took 8 hours for me to receive a confirmation email of my purchase which had me worried the order hadn't gone through. However I would definitely order from them again!Product : Great quality, genuine HP cartridge at a good price
Service rating : Order one day and get it the next day Great.Items are a bit priceyProduct : High Price Why do you insist on more words dont ell mee how many words I must use
Clear product search facility. Excellent service.
Service rating : as usual TonerGiant offer excellent service, price nd deliveryProduct : as stated excellent service, price and delivery
Product was delivered quickly and efficiently. Guarantee gives us confidence.
Service rating : Excellent service, arrived next day.Product : Excellent service, recommended
Service rating : I feel that this company is very helpful and friendly especially over the phone and especially StephanieProduct : very good value for money
Service rating : Toner cartridge came next day and is compatible with my (very old) LaserJet 1100 printer. Brilliant service & product.Product : Compatible with my HP LaserJet 1100 printer
Service rating : Will keep coming back as I have never been disappointed with the service or what is discribed.Product : Excellent as always never had a problem from tonergiant.
Excellent, easy website and fast free delivery
Service rating : My printer was delivered on time and in good condition.Product : Bought as a gift, seems to be fine so far,
Service rating : Quick delivery. Good price (with the January discount).No sweeties with the large order though :-(Product : Other than the printer telling me that they're not oem toners, there's no problem at all using them or in the print quality.
Service rating : Quick delivery and reasonably pricedProduct : Excellent service and was easy to reorder
Service rating : Easy ordering with easy to use website. Quick delivery, on time as promised. Unable to fault at this timeProduct : Just what I wanted, when I wanted it!
Really good prompt service. Product exellent price. Quality seems good, only time will tell
Not very clear on ordering, delivery very good, VAT is not applicable to the channel isles.
Service rating : Fast, reasonable prices, and the Toner Giant cartridges always work well.Product : These compatible toner cartridges always work well.
Service rating : I received my order promptly. I am very happy with the item and the serviced I received.Product : I am very pleased with my purchase. My order arrived promptly and I will order again.
Service excellent - Unfortunately the colours from the Toner Giant Compat Toners is not very good and I will be buying Original HP product in future even though it is twice the price
Service rating : Super service. Exactly the right Canon cartridges at a good price and very quick deliveryProduct : Not much to say really, manufacturer's genuine cartridges delivered very quickly
Fast efficient well priced
Service rating : Our order was superbly administered and executed. Thank you.Product : Fit for purpose and proven reliability of quality of production.
Service rating : My code was not taken into account and I was subsequently overcharged. I have emailed and had no response as yetProduct : Toner is fine. Qick delivery
User-friendly website. Prompt and efficient delivery.
Service rating : greatProduct : great, really good as usual.
Service rating : Quick delivery, good price. Only minor disappointment was that the discount vouchers I get sent afterwards had already expired 2 1/2 months earlier, which shows a poor attention to detail.Product : Fitted perfectly, seems to be producing good output - no problems so far
Service rating : A very good service - Quick delivery- no complaintsProduct : Just what was required but very expensive
Service rating : Excellent service. Great products which are always delivered on timeProduct : Compatible toners always work well
Service rating : The toner arrived when promised (the following day)and was as orderedProduct : Toner for Brother laser printer
Very disappointed.I ordered a BBREM-CL-541XL FOR MY SON IN LAW BEFORE CHRISTMASThat was delivered correctly.In January I ordered some BBCL551 INDIVIDUAL COLOUR CARTRIDGES FOR MY PRINTER. BUT WHAT ARRIVED WAS ANOTHER CARTRIDGE FOR MY SON IN LAW'S PRINTER. Do not worry I will just give it to him. Toner Giant used to be excellent and their prices fair but recently I have had problems like the one aboveKind regardsBob
On 02-Feb-2017 the supplier responded:Hello Bob, thank you for taking the time to speak with me today. As we discussed on line you must have selected the ink for your son by mistake. We understand that these things do happen as we are only human. Please do remember to give us a call on 0845 365 3605 next time †we are more than happy to help place the order for you.†
On 02-Feb-2017 the customer
added:There was a mistake with my order, but as soon as Toner Giant heard about it they put it right strait away.We know things can go wrong from time to time but the Good Companies are those who act quickly to put things right quickly.Toner Giant was superb at doing this.Bob
Fast Depatch, Good price no delivery charge.
Service rating : Arrived quickly. Well packaged. Will use them againProduct : sensible price for toner. Seems to be a well prepared product. Certainly, well packaged up, so I expect it to be excellent
Service rating : Any cartridge suppier can have a dud one from time to time. After asking me to do a few checks, TonerGiant replaced the faulty cartridge immediately. Well Done Toner Giant.Product : Two Multipacks for less than the cost of one Manufacturers multipack. Can I say more? Excellent value!
Quick and reliable.
You service and delivery was very good, I would recommend your company.
The toner cartridge was late arriving. There were no instructions with it and since installation it has not worked!
On 03-Feb-2017 the supplier responded:Hello Kate, thank you for taking the time to email us today. I am so sorry to hear that you are having problems. I would be more than happy to help you with this and arrange a free of charge replacement. Please can you contact us in customer care and we will arrange this for you, our telephone number is 0845 365 3605.†
Prompt delivery and great prices.
On time at reasonable price
Service rating : Delivery was fast and good. As always so far. Only used them a few times.Product : Good quality and really cheap compared to the original cartridge.
Arrived promptly and in good condition.
Good price and quick delivery
Very good service
Service rating : Excellence prices and excellent service. Will definitely use again!Product : Wish the instructions had words, or that there was a link to one of the excellent online videos
Service rating : Ordering is easy and delivery is very prompt. But I am disappointed as your January Sale didn't apply to my last two ordersProduct : Our printer doesn't like any other brand unfortunately & this ink is extremely expensive.
Great service.Never. use anyone else.Quick reliable and efficient service
Service excellent. No complaints.
Well packaged inks and quick delivery.
Good quick service. Delivery on time.
Service rating : Quick and efficient delivered within 24 hoursProduct : excellent service well done!
Thanks for good service
From order to delivery everything was as stated
Service rating : Excellent service and deliveryProduct : Excellent product and exactly what i needed
Service rating : Thought the service etc was fine, pretty responsive.........BUT.........Product : but there just doesn't t appear to be very much toner in their cartridges, they run out so quickly and feel extremely light, its ok being cheap but it would be nice to actually get some toner in the product or esle its just a piece of plastic with a micro chip on it, poor really!
On 01-Feb-2017 the supplier responded:Hello Nigel, I'm sorry really sorry to hear this. We invest alot of time and care to ensure the toners we supply to our customers are the highest standard. You should get the same quality and duty cycle as the original comparison.If this isnt the case we are more than happy happy to send you out a free of charge replacement for tomorrow delivery under our gold star guarantee. Please can you get in touch if you would like to discuss this further I would be more than happy to help.†
First class service and great prices.I urge anyone who buys from the big names to try these people
Always experienced a speedy service over many years
Speedy service. Good quality product.
Timely delivery and good product.
Service rating : Very impressed with prices and quick delivery.Product : I'm not the person using the product but they have told me they are happy with the quality of print.
Service rating : The toner was delivered next day by courier. Excellent service.Product : Toner is working as expexted.
first class competitive service printer consumables delivered am day after orderwould not buy from anyone else. Both neighbours now use service. I am an accountant working from home so I do not have to keep consumables in stock with such an excellent service.
Service rating : Great Price, deliverered on time, will have to see if they work as this is the first time I have purchased compatablesProduct : We have to see if these compatables work
had the odd faulty toner chip. but swap out was good
Service rating : Excellent service always arrives within time stated.Product : Item as described, good on price.
Service rating : Good prices, excellent service delivered as advised.Product : Good product, used before quality good
Service rating : Says and does what they mean, great serviceProduct : great service, delivered on time.
very good service
Service rating : Excellent products excellent service speedy deliveryProduct : Excellent products as standard
Service rating : You can only judge a service when something goes wrong! I spend a lot of money with Toner Giant and rely on working being turned over quickly. I had a problem with a toner cartrdge which malfunctioned. They replaced it the next day.Product : It was a toner giant replacement product. I have used them for approx 18 months. Very pleased to have made the swap even though I was dubious to begin with.
Very quick and good value service. Delivery exactly when stated.
Very good efficient service
Service rating : Quick, reliable and friendly serviceProduct : Quick, reliable and friendly service
Service rating : Fast smooth trouble free transactionProduct : Great price for original product
Easy to use website , purchase arrived 1 day late , will use again for next requirement
A good price and prompt service. Couldn't ask for more
Quick and efficient.
Very competitive quotes, speedy delivery and very helpful customer services
Service rating : easy transaction, always easy to process cashbackProduct : Sometimes they produce smoke which I believe is the toner dust, does not smell nice. But not sure whether this is due to the toner or printer HP Lasejet 1022 which may be considered old now. Unfortunately will have to stick to it for a while.
Smooth transaction....no problems
Service rating : Very efficient and value for moneyProduct : £8 cheaper than any where else!
Very helpful and good advice
Service rating : Excellent - and delivered on time which on the Isle of Wight is good..Product : It's fine - cheaper than the Brother cartridge and just as good.
Service rating : As always a great service. Reasonable prices and fast delivery. Website is the easiest I've ever used. Well done toner giant!!Product : Great product, and reasonably priced at Toner Giant
My order turned up ok but I felt sorry for your other customer at a school in Wales who's order was rubber banded to mine. It was strange as both orders were addressed to me so what happened to the other label ? I have posted the order on to the school in Wales which they should have received by now. Maybe a voucher from Toner Giant would be in order here !
Prompt efficient service
Service rating : Very fast service. TonerGiant's compatible cartridges have so far been of consistently good quality, which is a lot better than average.Product : High quality and good value. TonerGiant's compatible cartridges are of well above average quality in our experience.
Service rating : Good product prompt delivery.Product : Fine product prompt delivery.
Bought on a Saturday delivered Monday. WOW!
Service rating : Good price & swift serviceProduct : Excellent product from brother
Service rating : Always! Instant assistance, rapid deployment and excellent customer service!Product : Superb customer service, and rapid delivery.
CLI-8CMYCanon CLI-8 Multipack (C/M/Y)
Excellent prompt service, at reasonable prices - highly recommended
Service rating : very good thank youProduct : very good thank you, easy to deal with and very fast
Service rating : You did what you said you would doProduct : Exactly what it said it was
Service rating : Exactly what it said on the tin for less than half price of everywhere else. Thoroughly recommend and will definitely use againProduct : Brill - thank you so much
Service rating : Excellent customer service and speedy delivery.Product : Very good value for money. Far cheaper than the HP original and the prints are just as good.
This is my reference number: TBAATThe casing the paper was in was cracked open, and almost half the papers are unusable. I've tried to connect through live chat, but it never goes through to an agent. I spent 35 pounds for the paper, which I know regret, as the wrapping was insufficient, which led to a lot of papers I cant use.
On 26-Jan-2017 the supplier responded:Hi Jeppe,†I am extremely sorry to hear that your order arrived with you in this condition. Our customer service team work really hard to put things right when thing may go a little bit wrong.†I would like to thank you for speaking with me yesterday. I'm so happy to hear that you are now in possession†of your replacement and will be shopping with us again.
This time I managed to order the wrong cartridge by mistake and the way TonerGiant dealt with this couldn't have been better. I contacted them by their ChatLine and immediately spoke to someone who quickly traced the order and corrected it.The delivery was in no way delayed by this. Full marks.
very quick delivery.
Excellent - highly recommend
Superb service - very fast delivery!
Good prices, swift service
Service rating : Very good price and value and quick delivery. Will be my first choice of purchasing toner in future.Product : Great purchase will deffo buy again.
Easy to buy, good prices
As usual fast, efficient service and amazing prices. What more is there to say.
website easy to use, service seemed very good
We always buy our toners from Toner Giant and find their service to be fast and reliable. Would definitely recommend them.
Rapid service thank you
Service rating : 5 star service as usualProduct : Just as good as original manufacturers but at a fraction of the price
Service rating : Excellent goods and service. Could not believe how quickly the package arrived. Vey pleased with goods and service. Will certainly buy again from TonerGiant. Well doneProduct : Great product and excellent service.
Easy to order. Excellent offer and superb delivery. Cant fault it.
Service rating : Extremely good service. Unbelievably quick delivery, within 24 hours and free. Would definitely use again. Thank you.Product : Great item at a very reasonable price.
Service rating : Usual good service. Easy to order, excellent delivery.Product : Does what it says it will and works fine
Service rating : As always the Toner Giant experience was a pleasant one with the phone salesperson being most helpful, the price was excellent and the item arrived from the carrier FedEx the following day.Product : Done it all on the previous page - as always websites are a pain to deal with
Excellent Service, easy to navigate web site, simple swift order placement.Value for money pricing.
Fantastic business to business service. I had an urgent need for some ink the next day and I was able to set up an account within 30 minutes and placed my order at 4:45pm and I had my ink at 9:30am the next morning! Amazing!
Easy to order, quick delivery & regular order updates
Service rating : Excellent service.Product : Excellent service delivered.
First class service and product.
Service rating : Great first class serivce.Product : Ink lasts a long time and quality is very good.
Toners and drum for Oki MFP5510
Service rating : Efficient and on timeProduct : Good value compatible cartridge
easy to use and comes quick to. I have used toner Giant for the last 2 years and not had any problems.
Service rating : Arrived promptly next dayProduct : Although cheaper than HP and despite a discount, still very expensive
Fast delivery and good prices
Service rating : Order went through with no problem and item delivered on time. Kept informed all the time.Product : exactly what I requested.
Service rating : Ordering my cartridge was exceptionally easy and delivery was very quick. An efficient service.Product : A highly efficient company - good quality product and quick delivery. All one could ask. Thanks.
Service rating : very good value excellent serviceProduct : very good service good product
Service rating : Competitive price, superfast free delivery.Product : Excellent quality paper by Brother. Will be buying in future.
Service rating : Excellent service and recieved the parts as described.Product : Excellent product, would buy again.
Delivered to incorrect address. Had to reschedule to a pickup up point 15mins away by car. Tried contacting DPD via webmail but no response. DPD have no contact telephone number.
On 25-Jan-2017 the supplier responded:Hello Paul, thank you for getting in touch. I'm sorry to hear you had trouble contacting DPD. Next time contact us here in customer care we have a direct line to them and would be able to give you a quicker update †than contact them directly.
Service rating : Great service, as always.Delivery is very reliable.Product : Good pricing and prompt delivery service.Wouldn't use anyone else.
Service rating : Excellent service. Arrived next day.Product : Working well. Easy yo use
very quick service and supplies
Everything was great, service was good order received quickly and the order complete, just what I needed.
Service rating : Easy to order and received next dayProduct : Easy to order and received next day
The quality of toner is excellent.
Excellent price and very quick delivery. Would recommend and definitely purchase from this supplier in the future.
Excellent experience, Good price and prompt delivery
Service rating : As always brilliant prices, service and delivery - what else can one say?Product : Excellent as per normal..
Excellent service, prompt delivery (next day!)
Service rating : Very speedy service. Products are as they always are.Product : Good quality toner product.
Service rating : Quick Delivery, Easy to pay for. Automatic acknowledgement!Product : Item as described. Original Product
Amazing, great service, super fast delivery & an additional discount! We will be using again.
Very good & quick
Straightforward and simple as usual.
Service rating : Excellent quality service - can't fault it - 5 StarProduct : very good excellent product
arrived on time and correct order, great service
Service rating : Great, simple website to use for finding the particular printer.Easy ordering and arrived quickly.Product : The cartridges are packed well and arrive in first class order. They last and perform well.
Service rating : Easy to Order and excellent, quick service afterProduct : The Toner Giant toners are a great alternative
I always receive excellent service from Toner Giant. the item arrived promptly and I am happy with my purchase. I will certainly order again. Thank you.
Service rating : Efficient, easy to use service.Product : Standard HP product does what it says on the box.
The toner was delivered as promised and appears to be working perfectly... and the price was right. Thanks
As always, super fast and efficient service.
Service rating : Fast and efficient and a great price.Product : excellent value for money and speedy delivery
Exactly as stated on the web site.
Service rating : Excellent service everytime.Product : good products. no complaints.
All good toner cartridge arrived next day and seems to be fine so far.....
Service rating : all OKProduct : OK. really just OK. OK. It's OK.
Service rating : Genuine samsung toner cartridge at a reasonable price. Very fast despatch. Very pleased with the purchase, will buy from them again.Product : Genuine product and works perfectly. Very happy.
Service rating : Fast prompt service, would recommend and use againProduct : used before no probs great saving
Service rating : They always have the ink cartridges I need in stock and provide free next day delivery ...wonderful!Product : Exactly what I needed ... thank you.
Very happy with your service, and next day delivery as promised! Great!
Service rating : This is my first color toner cartridge from TonerGiant and have started to use it immediately. So far everything is going well with the color rendering perfectly on my calibrated monitor. If everything continues in this way I will certainly be using this company again. The price, the delivery and the service was also excellent!Product : I am well pleased, so far!
Really straight forward & I appreciated the discount as well.
Service prompt and efficient
Service rating : happy with the product and the delivery on time. just what i wantProduct : very satisfied with the product
Service rating : Very prompt service and goods were a very good priceProduct : I have bought these from you before and they work perfectly
Fast efficient economical. Use of DPD for delivery is a bonus owing to time slot delivery and communications and their associated pick up locations.
Service rating : Very helpful, pleasant and knowledgeable man took my order over the telephone. I ordered at 4:00 p.m., on a Friday, items all in stock and delivered in a timed slot, on time, by DPD, the next working day, Monday. Well packed up, no damage.Product : No problems. All I was expecting. Made me feel happy and not stressed.
Great service as usual
Toners are compatible and work, communication is good and delivery was efficient
Excellent Service, good prices and quick delivery.
Excellent price, delivery and product
Great Service..Fast despatch and Good communication, would recomend, thank you.
Service rating : Having never dealt with the company before was most impressed by the serviceProduct : Have no idea as never used it yet as it was for my husband
Service rating : Canon multi pack ink 571 which I have yet to installProduct : Not installed yet as present ink not too low
All good, quick delivery.
Service rating : First time I have had any returns in the 4 years I have been using Tonergiant and was not disappointed.Great customer service, good communications. and the process was very simple and straight forwardProduct : Good toners at a great price compared to the originals
Service rating : everything seems to be working ok Do you want my old one for refurbishment?Yours truly Colin.Product : Everything seems to be OK
Service rating : great service, quick deliveryProduct : Works a treat every time in my Oki B840
Order arrived very quickly.
5 Day delivery time is not Next day. Product is fine but a bit of advise on delivery time would really help.
Very fast delivery and well packaged.
Service rating : Very happy definitely will use again for parts etc. And fast delivery a definite plus.Product : Buying product solved my problem and with the fast delivery I was back printing within a couple of days.
Service rating : GREAT SERVICEProduct : ITEMARRIVED IN GOOD TIME AND WORKED VERY WELL
Service rating : Easy to order and quick delivery. The price is very good too!Product : Great price and fast delivery.
Next day delivery was not available as promised
On 11-Jan-2017 the supplier responded:Hello Nicholas, thank you for taking the time to speak with me today. I am so sorry to hear this arrived late. unfortunately this is due to our different delivery times between the Christmas period. Please let me assure you that this is rare for us and normal next day service is back on.
Quick, accurate and reasonable
Service rating : Quality toner. Excellent customer service. Very very speedy delivery. Did I mention, fantastic value?Product : Consistent great setvice and quality products. Fast delivery every time.
Service rating : GoodProduct : First Prints were excellent. But of course we will see if standard of printing is maintained over the next few years
Service rating : Never fail to deliver. Efficient as always. Keep up the good work TGProduct : Does what it says on the tin - no complaints
Service rating : Great service. Very efficient.Product : Too expensive but it works.
very quick delivery, good quality and price
Easy and uncomplicated
Service rating : Excellent price and super quick deliveryProduct : Works just as well as the branded cartridges. will only buy these from now on
Efficent service. Happy with toner that has been supplied.
Fast and reliable
Great service, the right product delivered speedily, and at a fair price.
Service rating : Fast, efficient and well packed.Product : Fast, efficient and well packed.
Ordered an HP product which was the real deal and not a generic product. Competitively priced, too. Phoned their customer service with a quick question and that was dealt with grace and reassurance. The next day delivery is a promise that's fulfilled. Recommended
Fast efficient service, have not used the cartridge yet expect to be equally as good as the service. Saved money too.
Service rating : Delivered next day instruction easy to follow, and worked with no problems.Product : good product packed well and easy to install.
Service rating : goodProduct : good thanks very good thanks
did what it said on the tin.
Great price & super fast delivery, couldn't be better!
Service rating : Arrived promptly only thing was that mail kept going into junk fileProduct : It seems to work and was half price of original
Service rating : great product, good price and speedy serviceProduct : good cartridge, easy to use
Service rating : Only reason I order from you was the promise of next day delivery and you failed to provide that, I rang on the expected delivery day to check if it was arriving to be told it would be - then when I rang again a few moments before your call centre closed for the day to chase where it was to be told that it wouldn't be arriving that day. Don't offer something you can't provideProduct : The product is fine, apart from it arriving a day later than it should have done
On 16-Jan-2017 the supplier responded:Hello, thank you for taking the time to email us today. I'm sorry the item you purchased arrived later than expected. I can see the courier attempted but there was no one available. Please remember we can change the deliver to address and date in customer service if you wont be at the property when the delivery is scheduled.†
Service rating : excellent service as usual. Will keep coming back.Product : As expected. Exactly what I wanted.
Excellent service, products as described & delivered promptly.
Service rating : Prompt service over the Christmas periodProduct : As advertised and works correctly
Service rating : Delivered very quickly, and working well so far. Great price, great serviceProduct : just installed the toner, great so far, great price.
Excellent quick service, especially so considering the holiday period.
Service rating : Superb service from start to finish. i will be using you againProduct : Quality product at Excellent price
It was simple and easy without any problems except that the delivery guy did not get the message that this is a church and the doors are always locked. The instruction was for them to call me when they arrive.
Good website, reasonable prices, free next day delivery - an excellent package.
Great service. Order delivered as promised
Service rating : Easy to order. Fast delivery and reasonable price.Product : Haven't used latest order yet but last one was excellent and no reason to believe this is any different.
Straight forward purchase and speedy delivery. Thanks
great service from start to finish , have not used the product so far but will advise when I do.
Service rating : Excellent fast delivery and authentic product, thanks for the excellent serviceProduct : Quality original product, excellent service
Best price and rapid delivery. I've used them before and will do so again.
Because of Price and speed of delivery I will continue to shop at Toner Giant
Easy to use web site - fast delivery - good prices.
Service rating : Great service and deliveryProduct : Ordered in advance I'm sure all will be fine as previous experience has shown.
Smooth and efficient operation.
Service rating : Great Item. Speedy delivery.Product : Great Value, works perfectly.
Good price and a quick delivery, Thank you!
What I ordered arrived safely and complete without damage. Nice couriers very courteous
Service rating : Good product, easy to identify and swift delivery.Product : Good product, easy to identify and swift delivery.
Service rating : Cannot improve the service - excellentProduct : Excellent have bought several time before.
Service rating : Excellent service, competitive pricing and delivery.Product : Excellent service, competitive pricing and delivery.
Cheap and fast delivery
Service rating : the cartrages did not work when in printer its said cartages emptyProduct : poor quality said empty when put in printer
On 11-Jan-2017 the supplier responded:Hello there, thank you for taking the time to email me, I've been trying to reach you sadly you have been unavailable. I am so sorry for any trouble caused we would be more than happy to issue out a free of charge replacement. Please contact the customer care team directly on 0845 365 3605 and we will get this organised for you.†
cheap efficient quick service
Service rating : purchases service is great, but the returns procedure is pants.Product : purchase is always easy and fast
On 29-Dec-2016 the supplier responded:Hello Philip, thank you for taking the time to leave feedback on or website. I am sorry the item you purchased was unsuitable. We try to make it as easy as possible for customers to return items if they are no longer needed. Please dont hesitate to contact me directly I would be more than happy to help you further with your return.†
Service rating : Speedy service. And great prices.Product : 1does what it says on tin.
Only experience so far is the quickness of response. Ordered one day,delivered the next - and that in the pre Christmas period. Can't beat that.Have not yet unpacked the toner so can't offer any comments.
Service rating : Excellent service yet again. I have used them several times now, and I will be using them from now on. I would highly recommend them to anybody.Product : I have finally found someone who can supply me with exactly what I need. The quality of my purchase is perfect for my work.
Service rating : super fast delivery. product worked great first time which is excellent considering that the toner cartridges are not OEM. recommended supplier.Product : both cartridges worked immediatley giving excellent results
Not yet in use, but price and delivery good.
Excellent, speedy, value for money service once again.
Service rating : Items well packaged, delivered promptly and exactly as described. Will use Tonergiant again and highly recommend this seller.Product : Have only inserted 1 of the 5 Canon 571 xl inks into my printer and that seems to be working very well
Inks delivered next day in spite of Xmas rush. Prices competative
Service rating : They have never let me down in the past and they didn't this time. They do what they say they will.Product : I use actual HP Toner with my laser printer on the basis that laser printers are quite expensive. I use replacement cartridges in my ink-jet, which are always perfectly good, so maybe I'm too cautious.
Service rating : The service from Toner Giant is always excellent, have used several times before and will always obtain my toners from them.Product : Perfect as always, never had a problem with this type of toner before.
Service rating : I am return customer and Toner Giant is my first port of call for my purchases. I received my item promptly during this busy festive time. Thank you.Product : Excellent quality and good value for money.
Easy to use website and excellent service. Arrived promptly and on time.
Fast & efficient - thank you
quick delivery. good price
Service rating : Toners for HP Laserjet CP1025nw colourProduct : Work really well as an alternative to the originals
Service rating : Bought a refurbished cartridge - work really well, and arrived within 2 days of orderProduct : Works fine - arrived on time
Service rating : Website is clear and easy to use - Toner was the cheapest I could find - Rang to place an order and it was a UK based call center (hooray!!!) - the adviser was most helpful and knew all the answers to my questions - then I found I got a discount$%Product : arrived 2 days early - another bonus
Service rating : Superb serviceProduct : Service way above what I expected
Service rating : First class service, being informed of progress at every stage. Fast and reliable delivery service.Product : This is an original Ricoh toner cartridge and therefore I got no problem with it.
Xerox Phaser 6280DN Black Toner Cartridge
Service rating : Always superb service. Fast delivery, quality goods and to top it all income can be generated for my favourite causeProduct : Original toner cartridge - cannot go wrong with this
Service rating : Very prompt. Packaged well. Only downside, I thought it was being delivered to my home address and in actual fact it was sent to a pick up point. However it was easy enough to pick up.Product : Original product. Very pleased with purchase.
Service rating : helpful company to deal with with a speedy delivery service. a merry christmas to you allProduct : worked well after getting rid of fault codes
Service rating : Delivery on time. Very happy to receive the Imaging Unit so fast and free. Done the job and prints good now. Packing was a bit primitive, but it arrived with no damage so we-hay!Product : Oh! I thought the first screen covered that. Fitted and working fine
Propmpt delivery despite Christmas rush
Having a wife and daughter currently studying, it is my job to keep the printer working, so often have to urgently order cartridges, which always arrive very quickly.
Excellent price plus service. Ordered at 4:40pm. Arrived next day.
Service rating : A toner cartridge for a Samsung M2835Product : If you need a Samsung MLT-D116L, then this is he product for you. Best price anywhere on tinternet, and next day delivery at no cost. It's my best purchase of 2016 by far - out of everything, not just office consumable.
Efficient and informative.
Get price and quality products
Service rating : Speedy service - Easy to order!Product : Exactly what it says on the tin!
Poor customer service, not for the first time. Wrong order dispatched, needing to chase up calls and emails as seem to disappear into a black hole
On 22-Dec-2016 the supplier responded:Hello Robert, I'm so sorry to hear the item you purchased from us was unsuitable. I understand you need this resolving as soon as possible and I will ensure the returns information to be sent to you as soon as possible.†
My purchase is a spare, so not used yet, but it is generic and depends on performance whether I re-order or not.
Service rating : Great :-)Product : Great - it works well! :-)
Very (very) fast delivery quick replies to any questions. Great service!
Was apprehensive when I opened the packaging to find that the drums were packaged identical to a cheaper version from another seller that I returned for a refund because of the overall condition of the drum received.However the drums received from Toner Giant albeit the packaging, internal and out, was identical to the cheaper version the drums were clean and duly worked when installed .One comment - on the printer menu it stated that an incorrect drum had been installed but i ignored this and the printer is working correctly.received Toner Giant even though the packaging was identical were clean
Service rating : Fast deliveryProduct : Works in the printer as required
Service rating : Very switched on company,fast delivery and nice people to deal withProduct : The problem was these were the wrong cartridges,my fault but service was good
On 23-Dec-2016 the supplier responded:Hello Gary, thank you for taking the time to email us. I am so sorry to hear that the item you purchased wasn't suitable †for your machine. I'm so glad to see customer service is sorting this out for you.†
Service rating : Fantastic, quick service, definitely use againProduct : All cartridges working well, thanks
Service rating : Instant delivery can't be bettered. Arrived the next day after an afternoon order!Product : Ink works with no problems...definitely a genuine article.
Service rating : Good clear website and prompt delivery.Product : Good quality product which just does the job.
Great as usual!
Service rating : Service very good Delivered next day as promised.Will use again as neededProduct : Will se again as and when wanted
Service rating : Excellent service, very efficient delivery systemProduct : Good value, and print quality
Service rating : I have used Toner Giant many times and they have never let me down. The products are good and the speed of delivery remarkable.Product : The cartridge slots in easily and immediately I get clear, firm printing.
Service rating : Very quick service.Product : Loaded easily and all seems fine and dandy
Quick as ordered
Speedy delivery. Good prices with special offers
Super fast delivery at a great price
I ordered a toner cartridge at 12.25 am and received it at 5.25 pm the next day. Excellent service. I haven't started to use it yet as am still using the one I bought from you about sixteen months ago. Shall order another from you in about a year's time..
fast reliable service
Service rating : customer call back is appauling. called twice to obtain POD each time advised would received a call back - still waitingProduct : as per manufacture description
On 20-Dec-2016 the supplier responded:Hello Jules, thank you for taking the time to email me today. I'm so sorry you didn't get a call back concerning your delivery. Moving forward I will be your dedicated account manager and any issues or questions please let me know and I will sort it out as soon as possible.
fast service thank you
Excellent service. Arrived next day.
Service rating : Easy to use website and excellent quick delivery. The price was competitive. I shall use the site again in the future.Product : Works well as it is an original Brother product.
Service rating : Hours after placing an on line order for £300+ received an emailed discount code that would have saved me £14. Phoned up to see if anything could be done but told no too late. Extremely disappointed. No rom toput any more...... my printer IProduct : THey fit my printer. That's it.
On 19-Dec-2016 the supplier responded:Hello Martin, thank you for taking the time to speak with me today. I'm sorry for any trouble this has caused. I can confirm the 4% has been refunded.
On 19-Dec-2016 the customer
added:Very prompt response to my feedback through feefo. Seems like it was just bad timing. Happy to now receive my 4% off. Thanks for the good response.
Service rating : Great price for the toner.Product : I've only opened the Cyan toner, but when I opened the bubble wrap and plastic bag, blue toner powder was everywhere. Not sure if this had escaped from the cartrige or not. I will see if the ink lasts long.
Quick service and good price for original toners.
Service rating : Great service.Product : Works well, so far have only printed one page.
Easy to use website, great value and super fast delivery.
Service rating : Very good service and excellent product.Product : Excellent product and great value.
Very fast delivery, everything spot on. Recommend
Service rating : Excellent service. Easy to order. Satisfied with price. Delivery next day as advertised. Very happy!Product : Good quality on previous orders. This order is to make sure I don't have to buy locally at a higher price and delayed delivery.
Service rating : toner cartridges - for HP CP2015Product : order arrived as required
Service rating : Excellent service, prompt delivery.Product : Good value, genuine Kyocera toner
Service rating : Very good thank youProduct : good quality and cheeper than most
Super service many thanks
Service rating : Good, quick serviceProduct : Good quick service, with free next day delivery
Service rating : excellent service thank youProduct : prints beautifully worked immediatly