All good toner cartridge arrived next day and seems to be fine so far.....
Service rating : all OKProduct : OK. really just OK. OK. It's OK.
Service rating : Genuine samsung toner cartridge at a reasonable price. Very fast despatch. Very pleased with the purchase, will buy from them again.Product : Genuine product and works perfectly. Very happy.
Service rating : Fast prompt service, would recommend and use againProduct : used before no probs great saving
Service rating : They always have the ink cartridges I need in stock and provide free next day delivery ...wonderful!Product : Exactly what I needed ... thank you.
Very happy with your service, and next day delivery as promised! Great!
Service rating : This is my first color toner cartridge from TonerGiant and have started to use it immediately. So far everything is going well with the color rendering perfectly on my calibrated monitor. If everything continues in this way I will certainly be using this company again. The price, the delivery and the service was also excellent!Product : I am well pleased, so far!
Really straight forward & I appreciated the discount as well.
Service prompt and efficient
Service rating : happy with the product and the delivery on time. just what i wantProduct : very satisfied with the product
Service rating : Very prompt service and goods were a very good priceProduct : I have bought these from you before and they work perfectly
Ordering my cartridge was exceptionally easy and delivery was very quick. An efficient service.
Fast efficient economical. Use of DPD for delivery is a bonus owing to time slot delivery and communications and their associated pick up locations.
Service rating : Very helpful, pleasant and knowledgeable man took my order over the telephone. I ordered at 4:00 p.m., on a Friday, items all in stock and delivered in a timed slot, on time, by DPD, the next working day, Monday. Well packed up, no damage.Product : No problems. All I was expecting. Made me feel happy and not stressed.
Great service as usual
Toners are compatible and work, communication is good and delivery was efficient
Excellent Service, good prices and quick delivery.
Excellent price, delivery and product
Great Service..Fast despatch and Good communication, would recomend, thank you.
Service rating : Having never dealt with the company before was most impressed by the serviceProduct : Have no idea as never used it yet as it was for my husband
Service rating : Canon multi pack ink 571 which I have yet to installProduct : Not installed yet as present ink not too low
All good, quick delivery.
Service rating : First time I have had any returns in the 4 years I have been using Tonergiant and was not disappointed.Great customer service, good communications. and the process was very simple and straight forwardProduct : Good toners at a great price compared to the originals
Service rating : everything seems to be working ok Do you want my old one for refurbishment?Yours truly Colin.Product : Everything seems to be OK
Service rating : great service, quick deliveryProduct : Works a treat every time in my Oki B840
Order arrived very quickly.
5 Day delivery time is not Next day. Product is fine but a bit of advise on delivery time would really help.
Very fast delivery and well packaged.
Service rating : Very happy definitely will use again for parts etc. And fast delivery a definite plus.Product : Buying product solved my problem and with the fast delivery I was back printing within a couple of days.
Service rating : GREAT SERVICEProduct : ITEMARRIVED IN GOOD TIME AND WORKED VERY WELL
Service rating : Easy to order and quick delivery. The price is very good too!Product : Great price and fast delivery.
Next day delivery was not available as promised
On 11-Jan-2017 the supplier responded:Hello Nicholas, thank you for taking the time to speak with me today. I am so sorry to hear this arrived late. unfortunately this is due to our different delivery times between the Christmas period. Please let me assure you that this is rare for us and normal next day service is back on.
Quick, accurate and reasonable
Service rating : Quality toner. Excellent customer service. Very very speedy delivery. Did I mention, fantastic value?Product : Consistent great setvice and quality products. Fast delivery every time.
Service rating : GoodProduct : First Prints were excellent. But of course we will see if standard of printing is maintained over the next few years
Service rating : Never fail to deliver. Efficient as always. Keep up the good work TGProduct : Does what it says on the tin - no complaints
Service rating : Great service. Very efficient.Product : Too expensive but it works.
very quick delivery, good quality and price
Easy and uncomplicated
Service rating : Excellent price and super quick deliveryProduct : Works just as well as the branded cartridges. will only buy these from now on
Efficent service. Happy with toner that has been supplied.
Fast and reliable
Great service, the right product delivered speedily, and at a fair price.
Service rating : Fast, efficient and well packed.Product : Fast, efficient and well packed.
Ordered an HP product which was the real deal and not a generic product. Competitively priced, too. Phoned their customer service with a quick question and that was dealt with grace and reassurance. The next day delivery is a promise that's fulfilled. Recommended
Fast efficient service, have not used the cartridge yet expect to be equally as good as the service. Saved money too.
Service rating : Delivered next day instruction easy to follow, and worked with no problems.Product : good product packed well and easy to install.
Service rating : goodProduct : good thanks very good thanks
did what it said on the tin.
Great price & super fast delivery, couldn't be better!
Service rating : Arrived promptly only thing was that mail kept going into junk fileProduct : It seems to work and was half price of original
Service rating : great product, good price and speedy serviceProduct : good cartridge, easy to use
Service rating : Only reason I order from you was the promise of next day delivery and you failed to provide that, I rang on the expected delivery day to check if it was arriving to be told it would be - then when I rang again a few moments before your call centre closed for the day to chase where it was to be told that it wouldn't be arriving that day. Don't offer something you can't provideProduct : The product is fine, apart from it arriving a day later than it should have done
On 16-Jan-2017 the supplier responded:Hello, thank you for taking the time to email us today. I'm sorry the item you purchased arrived later than expected. I can see the courier attempted but there was no one available. Please remember we can change the deliver to address and date in customer service if you wont be at the property when the delivery is scheduled.†
Service rating : excellent service as usual. Will keep coming back.Product : As expected. Exactly what I wanted.
Excellent service, products as described & delivered promptly.
Service rating : Prompt service over the Christmas periodProduct : As advertised and works correctly
Service rating : Delivered very quickly, and working well so far. Great price, great serviceProduct : just installed the toner, great so far, great price.
Excellent quick service, especially so considering the holiday period.
Service rating : Superb service from start to finish. i will be using you againProduct : Quality product at Excellent price
It was simple and easy without any problems except that the delivery guy did not get the message that this is a church and the doors are always locked. The instruction was for them to call me when they arrive.
Good website, reasonable prices, free next day delivery - an excellent package.
Great service. Order delivered as promised
Service rating : Easy to order. Fast delivery and reasonable price.Product : Haven't used latest order yet but last one was excellent and no reason to believe this is any different.
Straight forward purchase and speedy delivery. Thanks
great service from start to finish , have not used the product so far but will advise when I do.
Service rating : Excellent fast delivery and authentic product, thanks for the excellent serviceProduct : Quality original product, excellent service
Best price and rapid delivery. I've used them before and will do so again.
Because of Price and speed of delivery I will continue to shop at Toner Giant
Easy to use web site - fast delivery - good prices.
Service rating : Great service and deliveryProduct : Ordered in advance I'm sure all will be fine as previous experience has shown.
Smooth and efficient operation.
Service rating : Great Item. Speedy delivery.Product : Great Value, works perfectly.
Good price and a quick delivery, Thank you!
What I ordered arrived safely and complete without damage. Nice couriers very courteous
Service rating : Good product, easy to identify and swift delivery.Product : Good product, easy to identify and swift delivery.
Service rating : Cannot improve the service - excellentProduct : Excellent have bought several time before.
Service rating : Excellent service, competitive pricing and delivery.Product : Excellent service, competitive pricing and delivery.
Cheap and fast delivery
Service rating : the cartrages did not work when in printer its said cartages emptyProduct : poor quality said empty when put in printer
On 11-Jan-2017 the supplier responded:Hello there, thank you for taking the time to email me, I've been trying to reach you sadly you have been unavailable. I am so sorry for any trouble caused we would be more than happy to issue out a free of charge replacement. Please contact the customer care team directly on 0845 365 3605 and we will get this organised for you.†
cheap efficient quick service
Service rating : purchases service is great, but the returns procedure is pants.Product : purchase is always easy and fast
On 29-Dec-2016 the supplier responded:Hello Philip, thank you for taking the time to leave feedback on or website. I am sorry the item you purchased was unsuitable. We try to make it as easy as possible for customers to return items if they are no longer needed. Please dont hesitate to contact me directly I would be more than happy to help you further with your return.†
Service rating : Speedy service. And great prices.Product : 1does what it says on tin.
Only experience so far is the quickness of response. Ordered one day,delivered the next - and that in the pre Christmas period. Can't beat that.Have not yet unpacked the toner so can't offer any comments.
Service rating : Excellent service yet again. I have used them several times now, and I will be using them from now on. I would highly recommend them to anybody.Product : I have finally found someone who can supply me with exactly what I need. The quality of my purchase is perfect for my work.
Service rating : super fast delivery. product worked great first time which is excellent considering that the toner cartridges are not OEM. recommended supplier.Product : both cartridges worked immediatley giving excellent results
Not yet in use, but price and delivery good.
Excellent, speedy, value for money service once again.
Service rating : Items well packaged, delivered promptly and exactly as described. Will use Tonergiant again and highly recommend this seller.Product : Have only inserted 1 of the 5 Canon 571 xl inks into my printer and that seems to be working very well
Inks delivered next day in spite of Xmas rush. Prices competative
Service rating : They have never let me down in the past and they didn't this time. They do what they say they will.Product : I use actual HP Toner with my laser printer on the basis that laser printers are quite expensive. I use replacement cartridges in my ink-jet, which are always perfectly good, so maybe I'm too cautious.
Service rating : The service from Toner Giant is always excellent, have used several times before and will always obtain my toners from them.Product : Perfect as always, never had a problem with this type of toner before.
Service rating : I am return customer and Toner Giant is my first port of call for my purchases. I received my item promptly during this busy festive time. Thank you.Product : Excellent quality and good value for money.
Easy to use website and excellent service. Arrived promptly and on time.
Fast & efficient - thank you
quick delivery. good price
Service rating : Toners for HP Laserjet CP1025nw colourProduct : Work really well as an alternative to the originals
Service rating : Bought a refurbished cartridge - work really well, and arrived within 2 days of orderProduct : Works fine - arrived on time
Service rating : Website is clear and easy to use - Toner was the cheapest I could find - Rang to place an order and it was a UK based call center (hooray!!!) - the adviser was most helpful and knew all the answers to my questions - then I found I got a discount$%Product : arrived 2 days early - another bonus
Service rating : Superb serviceProduct : Service way above what I expected
Service rating : First class service, being informed of progress at every stage. Fast and reliable delivery service.Product : This is an original Ricoh toner cartridge and therefore I got no problem with it.
Xerox Phaser 6280DN Black Toner Cartridge
Service rating : Always superb service. Fast delivery, quality goods and to top it all income can be generated for my favourite causeProduct : Original toner cartridge - cannot go wrong with this
Service rating : Very prompt. Packaged well. Only downside, I thought it was being delivered to my home address and in actual fact it was sent to a pick up point. However it was easy enough to pick up.Product : Original product. Very pleased with purchase.
Service rating : helpful company to deal with with a speedy delivery service. a merry christmas to you allProduct : worked well after getting rid of fault codes
Service rating : Delivery on time. Very happy to receive the Imaging Unit so fast and free. Done the job and prints good now. Packing was a bit primitive, but it arrived with no damage so we-hay!Product : Oh! I thought the first screen covered that. Fitted and working fine
Propmpt delivery despite Christmas rush
Having a wife and daughter currently studying, it is my job to keep the printer working, so often have to urgently order cartridges, which always arrive very quickly.
Excellent price plus service. Ordered at 4:40pm. Arrived next day.
Service rating : A toner cartridge for a Samsung M2835Product : If you need a Samsung MLT-D116L, then this is he product for you. Best price anywhere on tinternet, and next day delivery at no cost. It's my best purchase of 2016 by far - out of everything, not just office consumable.
Efficient and informative.
Get price and quality products
Service rating : Speedy service - Easy to order!Product : Exactly what it says on the tin!
Poor customer service, not for the first time. Wrong order dispatched, needing to chase up calls and emails as seem to disappear into a black hole
On 22-Dec-2016 the supplier responded:Hello Robert, I'm so sorry to hear the item you purchased from us was unsuitable. I understand you need this resolving as soon as possible and I will ensure the returns information to be sent to you as soon as possible.†
My purchase is a spare, so not used yet, but it is generic and depends on performance whether I re-order or not.
Service rating : Great :-)Product : Great - it works well! :-)
Very (very) fast delivery quick replies to any questions. Great service!
Was apprehensive when I opened the packaging to find that the drums were packaged identical to a cheaper version from another seller that I returned for a refund because of the overall condition of the drum received.However the drums received from Toner Giant albeit the packaging, internal and out, was identical to the cheaper version the drums were clean and duly worked when installed .One comment - on the printer menu it stated that an incorrect drum had been installed but i ignored this and the printer is working correctly.received Toner Giant even though the packaging was identical were clean
Service rating : Fast deliveryProduct : Works in the printer as required
Service rating : Very switched on company,fast delivery and nice people to deal withProduct : The problem was these were the wrong cartridges,my fault but service was good
On 23-Dec-2016 the supplier responded:Hello Gary, thank you for taking the time to email us. I am so sorry to hear that the item you purchased wasn't suitable †for your machine. I'm so glad to see customer service is sorting this out for you.†
Service rating : Fantastic, quick service, definitely use againProduct : All cartridges working well, thanks
Service rating : Instant delivery can't be bettered. Arrived the next day after an afternoon order!Product : Ink works with no problems...definitely a genuine article.
Service rating : Good clear website and prompt delivery.Product : Good quality product which just does the job.
Great as usual!
Service rating : Service very good Delivered next day as promised.Will use again as neededProduct : Will se again as and when wanted
Service rating : Excellent service, very efficient delivery systemProduct : Good value, and print quality
Service rating : I have used Toner Giant many times and they have never let me down. The products are good and the speed of delivery remarkable.Product : The cartridge slots in easily and immediately I get clear, firm printing.
Service rating : Very quick service.Product : Loaded easily and all seems fine and dandy
Quick as ordered
Speedy delivery. Good prices with special offers
Super fast delivery at a great price
I ordered a toner cartridge at 12.25 am and received it at 5.25 pm the next day. Excellent service. I haven't started to use it yet as am still using the one I bought from you about sixteen months ago. Shall order another from you in about a year's time..
fast reliable service
Service rating : customer call back is appauling. called twice to obtain POD each time advised would received a call back - still waitingProduct : as per manufacture description
On 20-Dec-2016 the supplier responded:Hello Jules, thank you for taking the time to email me today. I'm so sorry you didn't get a call back concerning your delivery. Moving forward I will be your dedicated account manager and any issues or questions please let me know and I will sort it out as soon as possible.
fast service thank you
Excellent service. Arrived next day.
Service rating : Easy to use website and excellent quick delivery. The price was competitive. I shall use the site again in the future.Product : Works well as it is an original Brother product.
Service rating : Hours after placing an on line order for £300+ received an emailed discount code that would have saved me £14. Phoned up to see if anything could be done but told no too late. Extremely disappointed. No rom toput any more...... my printer IProduct : THey fit my printer. That's it.
On 19-Dec-2016 the supplier responded:Hello Martin, thank you for taking the time to speak with me today. I'm sorry for any trouble this has caused. I can confirm the 4% has been refunded.
On 19-Dec-2016 the customer
added:Very prompt response to my feedback through feefo. Seems like it was just bad timing. Happy to now receive my 4% off. Thanks for the good response.
Service rating : Great price for the toner.Product : I've only opened the Cyan toner, but when I opened the bubble wrap and plastic bag, blue toner powder was everywhere. Not sure if this had escaped from the cartrige or not. I will see if the ink lasts long.
Quick service and good price for original toners.
Service rating : Great service.Product : Works well, so far have only printed one page.
Easy to use website, great value and super fast delivery.
Service rating : Very good service and excellent product.Product : Excellent product and great value.
Very fast delivery, everything spot on. Recommend
Service rating : Excellent service. Easy to order. Satisfied with price. Delivery next day as advertised. Very happy!Product : Good quality on previous orders. This order is to make sure I don't have to buy locally at a higher price and delayed delivery.
Service rating : toner cartridges - for HP CP2015Product : order arrived as required
Service rating : Excellent service, prompt delivery.Product : Good value, genuine Kyocera toner
Service rating : Very good thank youProduct : good quality and cheeper than most
Super service many thanks
Service rating : Good, quick serviceProduct : Good quick service, with free next day delivery
Service rating : excellent service thank youProduct : prints beautifully worked immediatly
Service rating : Great when ordering but got no confirmation email and then got an email to leave feedback. Tried to sign in and my log in details were not accepted so I clicked 'forgotten passwrd' twice but got no link to change passwoed. Am now wonderingif I will actually get my ink!!!!! Have to order another one elsewhere as I can't get through to you!!!!!!!! SO not at ALL happy and won't be using you again!Product : HAVEN'T GOT IT YET!!!!!!!!!
On 15-Dec-2016 the supplier responded:Hello Anne, thank you for getting in touch. I'm so happy to hear it wasn't us and you have mistaken us for another company. Hope to hear from you again real soon.†
On 15-Dec-2016 the customer
added:Apologies, We order a lot of ink from different companies. This was the first time I had used TonerGiant and After I had been given the incorrect info, I reviewed your service thinking I was reviewing another company we had ordered from. The mistake was only realised after feeding back.
On 15-Dec-2016 the customer
added:Did get our order, please see previous comments
Service rating : Quick delivery promised next day delivery and arrived perfectProduct : Quick delivery and as promised next day
Service rating : Great service, rapid delivery and excellent price, 2nd order I have had. Quick and easy to get what you need next day. Perfect!Product : Great product, delivered quickly.
Service rating : EXCELLENT CUSTOMER SERVICE. I HAD AN ISSUE WITH A CARTRIDGE I'D BOUGHT AND IT WAS RESOLVED VERY QUICKLY AND PROFFESIONALLYProduct : GREAT VALUE CARTRIDGE WITH A VERY FAST DELIVERY TIME
excellent service product delivered next day would recommend to everyone
Toner arrived next day as promised!
Service rating : Great customer service. An easy to use web site and a product at a very good price. Will definitely be ordering from Toner Giant again. Can't believe how quick it was delivered and at no cost..Product : This original Brother product gives a clear print and never ant problems.
Service rating : Very good serviceProduct : Vary good product from Sumsung
Service rating : Very impressed with next day delivery - particularly at this time of Year. Compatible toner very good price and works perfectly well.Product : A fraction of the price of HP toner and works perfectly well.
Service rating : quick delivery!!Product : quick and reliable delivery!!
Ordered,paid,received. What more can I say?
GREAT PRICE SPEEDY SERVICE. Thankyou
Goods dispatched and received as selected and stated.
Excellent website and service. Very competitive prices
Genuine cartridge, best price on the web, lightning fast delivery - wouldn't hesitate to recommend.
Service rating : Easy ordering and very quick deliveryProduct : Does the job!Ridiculous that more comment is required
Excellent, fast, first time service from this company. All definitely use them for any future inks etc.
Service rating : I was surprised and impressed by how quickly my purchase was processed and delivered. Bravo.Product : FUNCTIONAL - what more can I say?
Always use Toner Giant. Competitive prices and next day delivery. Excellent
Service rating : Excellent serviceProduct : Exactly as advertised no problems
Easy to order and delivery is always next day. Wouldn't buy from anywhere else now.
Good prompt service thanks
Tried to talk to someone yesterday - left a message to phone me back - nothing!!!
On 13-Dec-2016 the supplier responded:Hello Charles, thank you for getting in touch. We have tried to contact you back sadly we have only been able to leave a voice message. Please contact us on 0845 365 3605 we really want to help.†
Never had an issue does what it says on the tin next day deliver always spot on
Service rating : Great. Delivered on time and very well packed. Thank you.PS Forgot to order my free chocolates but not to worry.Product : Trouble with Samsung cartridges is machine tells you to replace cartridge whilst there is still plenty of toner remaining.
Service rating : Delivered as promised.Product : Now using ink cartridges. Only time will tell.
Service rating : great serviceProduct : great ...................
Service rating : TonerGiant offered the best price and provided a prompt and efficient service. Thoroughly recommended.Product : This is a high quality product. Early days yet to comment on the number of copies this toner cartridge will achieve.
Service rating : Arrived next day and a good priceProduct : Canon ink jet cartridges work as they should
It was easy to re-order the toner I required and it arrived the following day. Excellent service.
Delivered on time.
very fast and reliable service
Service rating : Very quick delivery, all good.Product : Quick delivery, all good.
Excellent service- good prices and quick depatch.
Couldn't be better! Excellent service all round.
Very fast service. Came next day, faster than the promised delivery window.
Service rating : Great service, easy to order correct toner and fast delivery.Product : Great service, easy to get right toner and fast delivery.
No problem with our order as the details of our last order was referred to.
HP original Black Toner Cartridge for CM1415FNW
Service rating : It was fine. V simple, no problems.Product : Difficult to get excited about a black toner cartridge!
Service rating : Alway a great service at a great priceProduct : Great value for money good quality
Service rating : Very goodProduct : A good much cheaper option than the Brother Drum.
Great - they do what they say they will do.
Service rating : they do not fit the printer specified (even though the packaging on the cartridges say they are the correct ones - they are too big).I have also emailed twice to highlight this and no one has responded.Product : cartridges don't fit printer and no one has got back to me about it after emailing twice
On 09-Dec-2016 the supplier responded:Hello †Lynn, thank you for speaking with me today. We are really quick at our emails and I am afraid to say we havent received your emails you sent us. †I'm so glad to have been able to sort out the issue you had with your ink. Please remember we are only a telephone call away on 0845 365 3605.†
On 09-Dec-2016 the customer
added:Thank you so much ! Louise at Toner Giant is an absolute star. All sorted out and everyone happy :-) Will definitely use your company again :-)
Service rating : Brilliant service from toner giant. Toner works perfectly. Unfortunately FedEx delivery were complete inept. They must have buzzed 2 doors silutamenously because my neighbour let them in before I get could Then the delivery man does not bother to leave a notice telling me about the attempted delivery so that I know where to collect it. I challenge him on his way out and he doesn't apologise and says I have to collect it from neighbour.Product : Works perfect, very easy to install.
Service rating : PROMPT, COMPETITIVELY PRICED, ACCURATE, FAST.WHAT MORE DO I NEED ?Product : PERFECT REPLACEMENT. WILL BE INTERESTING TO SEE HOW LONG IT DELIVERS PERFECT RESULTS.
Great service Great Product
It was easy to place the order. The delivery was exactly as promissed in time. The service is excellent.
Good service, toner arrived next day as expected, will use again :)
Easily accessible, speedy service
Super quick delivery, great service!!!
Service rating : Correct p[roduct quickly deliveredProduct : Unusual component for DIY but well described and fitted perfectly.
Great service, quick and efficient.
Just as on the tin. Easy to select the cartridge required from the drop down list. Delivered as per schedule which is important so don't need to keep spares on site.
Arrived next day. Easy instructions to fit
Service rating : I regularly use Toner Giant. Normally with absolutely no problems.This last order, which was made on a Thursday, did not arrive as expected, as normal the following day on the Friday. It was the Monday, which was a nuisance.But at the end of the day, not TG's fault actually, they had shipped it on the Thursday.Product : Use them all the time, only every had one problem with one cartridge which was replaced the following day. Do now have two big boxes of used cartridges which have to be returned sometime.
Delivered within 18 hours, excellent service
Competitively priced product and quick delivery.
Its been said before - they are brilliant every time.
Reliable as always. Prompt, correct delivery
Well packaged and speedy delivery . Excellent service
Excellent and very speedy delivery.
Very good service delivered as promised
Excellent service would definitely use again and highly recommend.
Service rating : Excellent, prompt service.Product : Gives great colour results, just as good as original cartridges & no problem installing/aligning, although my printer does keep saying 'low on colour ink'. However, I'm not that au fait with printers so there might be a way to stop the printer doing this & staff at Toner Giant are very helpful, so I'll ask them!
Service rating : Excellent service as usual.Product : OEM product is always good.
fIRST CLASS SERVICE AND PRODUCT WILL USE AGAIN
Service rating : Very easy to order and with quick deliverey.Product : Does a good job for our needs.
Service rating : Have used Toner Giant before and was very impressed with the product and the service. This time I am equally as impressed. Thank you.Product : Excellent; just like an original branded toner.
Prompt delivery and excellent communication via email. Makes you come back again and again......
Great supplier, quick delivery - thank you!
Pretty poor - last order note received, have been calling the last few days asking for an update, have been told the warehouse have been contacted for an update - up to this point no feedback from them. Have advised if nothing by the end of the day then a full refund will be needed - only reason this is not a 1 star, previously delivery has been ok - not within the next working day delivery.
On 16-Dec-2016 the supplier responded:Hello Stephen, thank you for taking the time to email us today. I'm so sorry for any trouble caused. I have been trying to contact you concerning your order sadly I have been unable to reach you. Please can you contact us on 0845 365 3605 and we will get this resolved straight away.
Service rating : Unbeatable order handling and overnight delivery.Product : Genuine original product far better than compatible alternatives, the benefits gained at the additional cost, far outweigh the problems associated with compatibles or re-manufactured Cartridges.
Service rating : Great ServiceProduct : Great product, quick turnaround
GREAT SERVICE, DELIVERED ON TIME, GENTLEMAN I SPOKE TO ON ORDERS VERY PLEASANT.
Great service & Price. Next day service as promised.
Service rating : Yes. I never rate any company 5 star as there is always room for further improvement. So you have done pretty well!Product : It's cartons of toner! That's it!.
Service rating : The whole experience from selection, to payment and purchase and finally delivery was seamless! I ordered on the evening before and it was delivered first thin next morning, perfect!!Product : I've not used this product yet but have a TN2320 Brother Original cartridge which has been just perfect with good yield (2600 pages). This is a smaller cartridge at only 1200 yield and was bought as stock replenish, but don't expect any less quality for an original product.
Quality product and superfast free delivery. Very pleased. Many thanks.
Service rating : Website was easy to navigate, price is good, service and delivery excellent.Product : Good price, quick delivery.
Service rating : All good. Delivered promptly and cartridge working well.Product : So far so good. Good quality - we wait to see how long it lasts.
Excellent service - next day delivery
Service rating : Fast delivery, exact items delivered, no problems at allProduct : Items as described, works perfectly
Service rating : Excellent - polite, knowledgeable and efficient. Cant ask for anything more !Product : Exactly what I wanted, thank you
Service rating : Item arrived next day, goods as describedProduct : have ordered previously, works well
Service rating : easy to order, fast delivery, excellent.Product : exactly what we need.great!
Toner arrived in good packaging and in good time.
Very helpful staff, speedy delivery, good prices.
Service rating : Really good alternative to the original toner.Product : Good quality alternative to the original
Fast delivery good price
Very long wait to speak to someone re getting a VAT invoice.Why dont they issue them automatically?
On 07-Dec-2016 the supplier responded:Hello Julian, thank you for taking the time to email us today.We do send an invoice automatically once the order has been picked and pack in our warehouse, I'm sorry you didnt receive this but you have now been forwarded it again.†
Quick delivery and good product
Service rating : Good price but even better with the coupon.Product : Usual products we buy, prices good and service next day as promised
Service rating : Good price, good serviceProduct : I like my HP multi-function printer - I could not work without it. It was expensive but it has been entirely reliable. I don't see any point in saving money on 'compatible' toners that might not produce such good prints or might damage the printer - that would be false economy.
Reliable product and excellent delivery
First class service, delivered next day good prices.
Great toner and fast delivery
Service rating : Really quick delivery, and easy to find the correct product for my printerProduct : Exactly what I needed for my printer
It was ok - sort of normal
Service rating : I have used this company a few times and have excellent service every time.Quick delivery of exactly what I ordered at a good price. *****Product : great product at great price
Excellent service. Ordered one day, delivered the next day and received a discount.
Very good service
Have not received the complete order yet.
On 07-Dec-2016 the supplier responded:Hello Patrick, thank you for speaking with me today. I'm so glad to hear you have received everything now and your up and printing. Please remember we are always here to help on 0845 365 3605, we look forward to hearing from you real soon.†
On the email/invoice you said it was being dispatched by courier and would arrive between 09:00 and 17:30 it did not say which courier (dpd)and therefore I could not track the parcel,I had to go out for 1 hour in the morning and sod's law I missed them by 7 minutes,only then did I find out who was delivering it and they could only deliver it 2 days later for free otherwise they would have charged me.May I suggest you put on your invoice the company who is delivery so at least you have some idea as to who the courier is and a number(mine was just TIBAA which dpd could not trace) that can be used to track the parcel in order to prevent this happening.
Great fast service. Highly recommend to anyone.
compatible cartridges, reasonable price, great delivery and they work and are recognised by our Xerox 7500 printer.
Service rating : Tip[ top service as awalys. Great team to deal with.Product : Good product. Easy to use.Just does what it says on the box!
Service rating : Delivery arrived 24 hours later than expectedProduct : Own brand bought is a very good substitute for OEM supplied toner
Service rating : Excellent service. Delivery time was extremely good.Product : Great value. Have never been let down.
Good service.good price.next day order delivered.i will buy again .
Prompt service and value for money.
Slightly abrupt service when I couldn't track the parcel, - and slight delay in DPD delivery, but other than that, fine
Excellent service as ever.
Easy to use website. Quick ordering and delivery.
Quick service and exactly what I needed. all packed very carefullythank you
Excellent as usual for supply of toners. However the unavailability of stock of 100 gsm paper and the week's delay in getting it back into stock was very inconvenient for my business. Also, had to chase TG twice to get information on the missing items.
Great service, arrived as promised, unit worked as expected (had previous units that were not compatable with my printer!).
Service rating : As always, Toner Giant delivered excellent service - I ordered at about 5.30 one evening and my order was with me by lunchtime the next day! Great service, great prices, great quality - why go elsewhere?Product : Great quality at a great price.
Service rating : Easy to order, fast delivery. Great serviceProduct : Just like the real thing but a lot less expensive
Arrived promptly as always. No problems.
Great price, quick delivery
Service rating : Great sevice, toner ordered delivered quickly and without any fuss.Product : New black toner worked as expected
Clear website easy to use, quick delivery and excellent prices
Excellent service arrived very promptly, will use your company again
Service rating : came as promised and at an excellent price.Product : Excellent service as promised
Could not wish for better service. Will use again.
would had been 5 * but problem with your server
Toner Giant own brand toner worked perfectly in my Dell printer, it was delivered the day after I ordered it and I saved £100!
Fast and efficient service. Regular user of TonerGiant.
Finding the appropriate toner was easy on the website and the ordering and delivery process was speedy and efficient.
brilliant service from start to finish.
Great price, good quality product, free delivery - what more could I want?
Service rating : PROBLEMS WITH BLACK CARTRIDGE BUT IT WAS QUICKLY SORTED AND REPLACEDProduct : VERY GOOD EXCELLENT VALUE
The product is now in use, hope that the product is as good as the delivery and service I have received so far
That went very well, no fuss, quick delivery, printer working ...
Service rating : quick and accurateProduct : Exactly what I ordered from you
Service rating : Superb service. Ordered one day and it came the next which I wasn't expecting!Product : Standard toner which works!
Great Service. Quick Delivery!
Excellent delivery & good price for goods
Haven't inserted cartridge yet but delivery was excellent
Service rating : We will not sue Toner Giant again other than redeeming the voucher we had to take in place of a refund. As a small charity we thought we would get good value for money, but have realised that this was at the cost of customer service to the smaller customers which in the long run has not saved us money and would have seen us come back.Product : Product was not compatible
On 30-Nov-2016 the supplier responded:Hello Sarah, I'm so sorry I've been unable to reach you today. There has been a misunderstanding and we are more than happy to give you a full refund for the items you no longer require. Please can you get in touch with me direct on 0845 365 3605, I would really like to speak to you regarding this.†
On 01-Dec-2016 the supplier responded:Hello Sarah, I'm so sorry I've been unable to reach you today. There has been a misunderstanding and we are more than happy to give you a full refund for the items you no longer require. Please can you get in touch with me direct on 0845 365 3605, I would really like to speak to you regarding this.†
On 01-Dec-2016 the customer
added:Thank you for resolving my issue so efficiently you have converted me.
On 01-Dec-2016 the customer
added:Thank you for resolving by issue so efficiently, I am converted!
Excellent service.speedy delivery and well packed.
I use this supplier frequently. Always reliable and good quality products. The only annoying thing is to be asked give feedback after every transaction!
excellent service and very prompt delivery
Very quick service. We would order again.
Refused to provide partial refund when the items were discounted by 25% a few hours after purchasing and still awaiting a reply to my enquiry with instructions on how to return items for a refund.
On 07-Dec-2016 the supplier responded:Hello Dominic, thank you for taking the time to leave feedback on our website. I'm really sorry for the miss understanding. I can see customer service has raised the return for the item you purchased in error and we will get this processed straight away†
speedy service, easy to find the right cartridges on line and place order
Excellent service best price I have got for a long time really pleased
ordered afternoon, delivered to the door next day
Service rating : Overall very goodProduct : A good toner & fair price.
Wanted to return an item. Send an email to request the return 2 weeks ago NEVER RECEIVED AN REPLY.
On 01-Dec-2016 the supplier responded:Hello Brigitte, thank you for taking the time to speak to me today. I'm so sorry you haven't received a reply. I can see our customer service team as working on the email you sent to us this week and will forward across the returns information as soon as possible.
On 01-Dec-2016 the customer
added:Thank you Louise for your prompt reply. RESOLVED
Product as advertised and delivered on day requested.
Service rating : Normal servise no problems!Product : Normal service, no problems!
Fast and efficient and easy to get product information from website
Service rating : Easy website to use and easy to find the right cartridge for my machine.Product : Original product supplied next day
Service rating : All goodProduct : All good. Thank you. Great
Always good service.
Excellent fast service. Order arrived the next day. Well done. I also raise funds for my church through Easyfundraising.
Service rating : I got what I ordered promptlyProduct : I got what I ordered promtly
A very easy website to use and delivery of all items on the order very prompt.
Service rating : Very good, I was out and left with neighbour.Product : Good value and service xxx
Not pleased with product as after installing cartridge still showed empty Will stick to original Cannon refills in future
On 30-Nov-2016 the supplier responded:Hello Vera, thank you so much for taking the time to speak with me today. I'm so sorry to hear this is happening with your colour ink. I have raised a return for this product and we will get that back to be tested at our warehouse. Again I am so sorry for any trouble caused.†
Amazingly quick delivery thanks.
Service rating : very satisfied with Toner GiantProduct : very satisfied with toner giant
simple to reorder and prompt delivery next day
Service rating : Good product, cheap, next day deliveryProduct : Cheap and next day delivery!!
Simply the best. Great price and with quick delivery.
good fast service. there were no problems. price is reasonable.
Great service , reliable , quality and fast
Easy to order through website, fast and efficient delivery
The goods came very quickly and when I had a problem and telephoned your helpline the young man I spoke to was very helpful and offered to send me a replacement. I then found that the cartridges did work and rang again to say that I did not need any replacements. I would use your service again.
Service rating : Ordering was no problem. Delivery was prompt. All Good.Product : Replacement toners seem fine.
Service rating : Wrong toner arrived. Spoke to someone who confirmed it was TonerGiant's error. Said they'd get back...have not. So I'm without the right toner.Product : It's the wrong one. Not resolved.
On 29-Nov-2016 the supplier responded:Hello Rob, it was an absolute pleasure speaking with you today. I'm so sorry the items you purchased are not suitable for the machine and there was a delay with your returns information. I have raised this with the adviser you spoke to and they will forward the instructions as soon as possible.†
Fast delivery, easy fast website, good prices.
Delivery time was very quick. The cartridges arrived in the morning of the next day.Far better than last order which took about 3 days to arrive.
Service rating : Excellent service and a good priceProduct : excellent service and a good price
They worked! not all non HP inks do.Excellent so far!
Excellent service and very fast delivery
Easy to find what I wanted on website, very fast order / delivery time. Certainly be back.
Good and efficient
Very easy to use website. It took me to the correct toner straight away. No hassle.Thank you
Easy to order and quick delivery.
Good prices, the items came well packaged and were delivered very quickly even using the free delivery option. Top rate.
V fast delivery
Great service - professional and very helpful.The goods arrived the next working day so over all I was really pleased!I will be making further orders!Thank you
Wrong product ordered in error. Returns process very straightforward. Product replaced without argument.
good response with delivery and also with difficulty in one cartridge.
Fast, efficient service. I will use them again.
A reliable fast service.
Excellent fast delivery!
Great price and super quick delivery!
next day service. good quality. will buy again.
Ordered toner one day - delivered next day - superb service!
Service rating : No Problems with order or delivery. All good.Product : Original cartridge, all good
Service rating : Easy to reorder, and very prompt delivery.Product : Cheaper than HP toner cartridges and work perfectly.
First-class service,very helpful.
the staff found the right product within a minute or two, the delivery was as advised. The toner giant response was much much better than the manufacturer. i will be back as a regular but elderly with little requirements
brilliant prompt attention to our order. dispatched and received within 24 hours
Good price; fast delivery (next day).
Simple, easy to use, efficient company.
Always reliable excellent service.
Service rating : Excellent service, easy to order and the goods are delivered on time. Well done.Product : Excellent easy to order and love the prompt delivery. Well done
Service rating : Fab service, fast delivery, and product good, packaged well too.Product : great product, does what it is suppose to
Service rating : Super service and very competitive prices. Would highly recommendProduct : Very competitive prices and delivered really quickly
Service rating : Prompt efficient service . One of the best I would say for an on line supplier.Product : so far it appears to be good value for money.
I found an easy to negotiate web site to find the cartridge I needed.The order process was quick and easy.The delivery service was precise and efficient.Thank you for your excellent service.I would recommend your company to anyone looking for excellent customer service.Well done!
As usual fair prices and excellent service throughout
exellant service & price
Good products and arrived on time
Great prices and fast delivery.
I get through quite a few "HP" 301s so I thought I would try out the repurposed ones. Super-fast delivery, good online receipt, and my HP printer even accepted them without murmur. Not sure how long they will last as only just started, but a Toner Giant convert for sure!
Customer friendly website and competitive pricing, excellent delivery
Very helpful and pleasant staff.
Service rating : Easy ordering, quick delivery.Product : Does what it says on the tin.....
Good and efficient service. Well priced items
Absolutely reliable - delivery firm very helpful and quick response.
Service rating : speedy delivery - thanksProduct : Sspeedy delivery - Thanks
Service rating : Delivery was prompt, cartridge easy to install. Now have to wait to see how long the cartridge lastProduct : Black printer cartridge for Samsung printer
Delivered no fuss, left where I TOLD YOU TO.
Easy to order. Delivered promptly. No hassle.
Easy to order, no problems, prompt delivery.
Efficient, good value, works perfectly with the printer and saved ourselves a good chunk of money
Service rating : Always provide quick and good quality service. Their website is easy to useProduct : Cheaper than Epson cartridge but delivers the same quality
You can really tell how good a business is when something goes wrong. Item arrived damaged; TonerGiant arranged next day collection and replacement without any question.
Efficient...one wrong toner....replaced next day
Great reliable service. Good competitive pricing
Great service and quality product.
Very quick delivery, and info regarding likely delivery time emailed by Carrier. Wish price would stop going up.
Excellent service and good price
Service rating : Item has not arrivedProduct : Not arrived so cannot comment
On 18-Nov-2016 the supplier responded:Hello Denise, Thank you for taking the time to email me today. I am sorry for the delay the courier has been unable to locate you. I have given them your special instructions and its on its way back out to you. If you need any more help please feel free to call us on 0845 365 3605, I would be more than happy to help.†
Always pleased with the inks
Firstly I was very impressed with the superb way in which the product was packaged.Secondly the toner was installed and working immediately.What more could I ask.Exceptional service in my opinion.
Service rating : I found TonerGiant a good sight. Until I wanted to return my empty cartridges that's when I hit a problem and still do, I can't return them. Can you help?Product : Overall good. Difficult to return empty cartridges.
excellent service, customer service was excellent and helpful, prompt delivery
This was a fist for my business to use your services and the delivery was supposed to be following day deliver but I didn't get the product until 6 days later!!. Your team chased the courier who claimed to have left a note in the door saying it had been a failed delivery as know body was in, but We were in ALLthat Friday waiting for the delivery and no such note was left.. subsequently no communication from yourselves to advise me that a delivery had not been completed and no attempt from you or your courier to redeliver was made until I chased you up. POOR SHOW. I therefore had to go an buy some very expensive cartridges so that I could meet my production deadline.
On 15-Nov-2016 the supplier responded:Hello Geoffrey, thank you for taking the time to leave feedback on our site. I'm so sorry it took this long to receive your parcel. We work really hard in customer care to ensure if there is a delay with your parcel we have made the depot aware of the issues and they will ensure it wont happen again. This is very unusual for us, †I am certain when you shop with us next you will not have the same delay.
Service rating : Easy to pay online and products arrived next day.Product : Prompt and efficient delivery next day
Easy to order and arrived on time
Service rating : Great Company poor choice of courier!Product : Just fine as its fits my printer
Reliable and quick delivery, website easy to use for re-ordering.
Very fast service. Delivery within the one-hour time slot specified. Shall use them again.
Service rating : They delivered promptly (as advertised -- next working day) as they always do in my experience.Product : The cartridges are excellent. I have never had any problem with their reconditioned or replacement cartridges and I'm not having any problem with these. They are as good as the real thing.
Service rating : Easy to use website and quick delivery! Never had any issues with our goods which we have ordered. Great customer service when setting up account from Wendy Grimshaw.Product : Quick delivery and good price.
Good price and free next day delivery.
We had a problem paying for it on PayPal on line had to phone up in the end but to be fair lady was very nice and helpful will order again
Service rating : The Depot - Johnsons - unable to receive the parcel due to their scanner out of order. The parcel was not therefore delivered on the agreed date.Product : Original product - and not "compatable" works best.
Service rating : Everything arrived on time and product appears to be excellentProduct : They are top of quality at the right price
Service rating : Very prompt delivery, thank you.Product : Poor printing quality with missing letters here and there.
On 22-Nov-2016 the supplier responded:Hello, I am sorry to hear this. I would be more than happy to send out a free of charge replacement. You are covered under our three year warranty, any problems like this we would be more than happy to sort out for you. Please feel free to call me on 0845 365 3605, I would be more than happy to help.†
always a quick next day delivery, plus its free delivery which is always a bonus when looking for the best price. item is always well packaged to avoid damage.
easy order - next day delivery
Inks arrived in quick time
Service rating : Products easy to locate on the website and order arrive next day. Prices very competitive, staff always helpful and knowledgeable....what more could you ask for?Product : Not used comparable products before but have been pleasantly surprised by their quality - Will use again.
Service rating : Always give fast reliable serviceProduct : Easy to install cartridges
Service rating : Frequently used which shows my satisfaction.Product : Works well. Will buy again.
Service rating : prompt, reliable, user friendlyProduct : reliable, high quality, value for money
Service rating : Good price. Good packing. Very quick delivery. Will use again.Product : Reliable ink. Seems to last well. Expensive as is printer manufacturer's product but have previously had a printer ruined by cheap inks.
Efficient and fast. The help on the phone was good
My order was delivered as stated (and dropped off next door as I was out, which was even better).
As well as being an excellent product, no problem ordering, & delivered in super quick time. Thank you.
Arrived next day and is compatible with my Canon printer delighted.
Good price and speedy delivery.
Have used this company frequently without any problems.
Good pricing, fast free delivery, very happy with product and service
Service rating : Excellent service , can't beat it. Always no messing about and next day delivery.Product : Product reasonably priced
Service rating : Very simple and efficient order process, goods arrived the following day.Product : Easy and efficient service
Prompt delivery, spontaneous issue of VAT invoice!
Service rating : first time user - very good serviceProduct : they do what they are supposed to do
Service rating : We are really pleased with TonerGiant. We saved over 50% on the cost of the DELL parts we needed. We received the part within 48 hours. Excellent Service.Product : The part was easy to install and the printer is working perfectly.
I have seldom found another firm so committed to service delivery. Next day, order correct, goods in good condition. What more could one want
Service rating : Always arrives next day, always correct, prices always competitive.Product : Never have any printer issues with high capacity genuine printer supplies.
Super speedy delivery
Delivered when it was said they would. Although it's not the original HP ink cartridge it prints well and does the same job! I would definitely recommend Toner Giant for your good value for money Printer ink cartridges.
Service rating : As previously everything about the order went well from initial order to a quick efficient delivery.Product : Because, as always, they are !
Service rating : I had purchased supposedly compatible cartridges from another supplier and needed a replacement very quickly. With Toner Giant I was not disappointed. Great and VERY speedy service and competitive cost.Product : Arrived almost before it was ordered in great condition.
Easy to order, order arrived quickly
Very Quick Service.
Best price Best delivery
Fast delivery, best price I could find.
Service rating : Excellent service...good price tooProduct : Excellent service and good price too...
Service rating : Service was swift and efficient with a very good easy ordering process. I was also informed as to the time of the delivery which successfully arrived within the time window identified. An excellent all round service.Product : The system of doubling up the item is a good one, they work well with my old printer and are very good value for money. I checked other websites, but this was the best value.
Goods arrived early the morning after we placed the order.
Fast and extremely good value.
Service rating : VERY GOOD & FAST SERVICE, ITEM DELIVERED IN GOOD CONDITION.PRICE GOOD COMPARED WITH OTHERS, WEBSITE EASY TO FIND AND MAKE ORDERS FOR PRINTERS OF ALL MAKES.Product : GOOD QUALITY PRODUCT ALTHOUGH I THINK PRICE IS HIGH COMPARED TO OTHER PRINTER MAKES, BUT, I BOUGHT THIS PRINTER FOR EASE OF USE FOR 2 SIDED COPIES.
This was my first order from TonerGiant for ink cartridges. I was very pleased with fast delivery and also the packaging. will reorder from you again. Thank you.
Service rating : Great selection, great service and great priceProduct : Excellent value product with great results
V good on phone
Product was axactly as advertised and delivered on time.
Good quality product delivered promptly, however although the packaging was intact the Xerox paper covering for both packets was badly torn. Thankfully the Colortech paper itself was not damaged.
Had to buy the brother Toner to replace toner giant's own branded ink as the quality was terrible. wouldn't recommend buying Toner giant own Brand.
As always, an efficient and prompt service. very keen prices on OEM and compatible toners. Have never been disappointed with this company.
Service rating : Ease of use of the whole process.The website was very easy to use.The payment system was easy to use and the courier delivered when they said they would.Product : It works in my printer and produces good quality print work.
Fast delivery, and these compatible cartridges actually work whereas compatibles for my Lexmark C746 from another company did not
Fast delivery. Good product.
Service rating : Good service as alwaysProduct : expensive but keenly priced. Easy to find on the web site
Always in stock and fast delivery - good prices too!
They were quick and the cartridge were just as expected. When I ordered the wrong colour (my fault - not theirs) they quickly fixed the problem.
Service rating : compatible and fast deliveryProduct : great value for money....
Great Service, Helpful friendly staff and fantastic value. Any issues have been resolved immediately. Toner Giant have got it right!
Service rating : Fast and efficient, next day delivery.Product : It does the job that I want it to do
Great service and appreciate your 4% discount but disappointed for having just missed your 10% discount offer which has reached me only today.
Great service. Next day delivery!!
good delivery and it looks right but not fitererd yet
Excellent quick service
Service rating : When I ordered my Toners I received them the following morning. I didn't have to wait all day for the delivery.Product : Excellent Quality and the cartridge last a long time.
Speedy and what I wanted
helpful, efficient and delivered on time
Service rating : ordered received next day as promisedProduct : as described on website ....
VERY QUICK AND EFFICIENT SERVICE
Service rating : Great service and very fast efficient delivery.Product : Just what we needed and arrived in good time.
100% orginal product
Reasonable price and quick despatch
Quick and easy!
next day delivery. easy order. cheapest toner on the market!
Excellent service. Cheapest available and next day delivery
Item delivered on time as described. No problems
Service rating : Brilliant!Product : Brilliant! Cheaper than everywhere else.