How much does delivery cost and how long will it take?
We don't think you should pay more at the checkout, and we're proud to be one of the only printer cartridge suppliers to offer Free guaranteed next-day delivery to all mainland UK addresses.
Order before 5:30 pm on any working day and so long as the products are in-stock, your order will be delivered on the next-working-day.
What is the returns policy and how do I return a product?
We want you to have the best experience possible when shopping with TonerGiant. With over 20 years’ expertise, our friendly support team is here to help get you printing again quickly. You
can arrange a return through our returns form, or by calling us on 0345 365 3605.
If your product becomes faulty
Original Cartridges: Return for a refund or replacement for up to 12 months.
Compatible cartridges: Return for a refund or replacement up to 3 years.
Please contact us a soon as possible to request a returns number and arrange a free collection.
If you have ordered printer paper and it has arrived damaged, please refuse the delivery and let us know right away so we can arrange a replacement to be sent.
If you change your mind - 30 Days to Return:
You have 14 days from delivery to arrange a return and an additional 16 days to return the items to us once arranged.
Ordered incorrectly? We’ll provide a returns number and address for you to send to.
Wrong item arrived – We’ll arrange a free collection of the incorrect product(s) and send a replacement.
After 14 days, you may still be able to return the product, but a 20% restocking fee will apply. After 30 days, returns are at our discretion.
Please note: Products must be returned unopened, unused, with all seals intact and in a resalable condition, or returns may not be accepted.
Hello,
do you still have an available Xerox Versalink C405 Transfer Unit?
Kindly send me a quote.
Thanks,
Dorena.
18 February 2022
A
Hi there, please could you email our customer care team at [email protected], or if you prefer, you can call on 0345 365 3605 and they will find out when the item will next be in stock. I hope this helps and have a great day.
Q
Hello,
I am looking at the image of a Xerox transfer unit, part number 108R01122 on your site which is suitable for a Xerox 6605DN printer, but the image does not match the part installed.
Is this a stock image? I do not want to order unless I am going to get the correct item.
Thank you.
08 May 2021
A
Hi there, yes the image is wrong. Thank you for bringing it to our attention.
Q
I have a Versalink C405 and need to replace the imaging unit. All the research says that this part 108R1122 will work, but on your list, the C405 is not there.
Are you able to confirm if I am looking at the correct product?
With thanks,
Alex.
07 June 2019
A
Hi there, yes this is the correct product (108R01122). I will get that corrected on the website.
Need Assistance? We'll be happy to help! Call us on 0345 365 3605