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My printer is refusing to work with your cartridges as it says they are not genuine.
It would print in black only but now will not print at all.
Can I return them under your guarantee?
15 May 2018
A
Hi there, I'm sorry for the issues you're experiencing. Yes of course we can look into this for you. I will ask one of the customer care team to get in touch right away.
Q
Dear Sir/Madam, Could I Please check how many pages the toner below should be able to print please: Compatible Xerox 106R02232 Toner Value Pack (B/C/M/Y). This is the toner for Xerox Phaser 660DN. Many thanksLisa
06 September 2016
A
Hi Lisa, yes of course the cartridges can print up to 6000 pages for the colours, and the black cartridge can print up to 8000 pages. This is at a 5% coverage of toner on an A4 page so if you are printing images or high amounts on the page then that will reduce the number of pages you're able to print. If you have any more questions, please let us know!
