Hi there, there are a few things that you can try to get them to work and we have a page with some advice which you can find
by clicking here. If you still can't get them to work, it's likely that the chips on the ink cartridges are faulty and the inks would need to be replaced by the company that supplied them. If you purchased them from us, we'd be happy to help you. You can call us on
0345 365 3605.