I've just tried to replace my cartridge on my hp envy 5532 with a brand new, recently purchased original hp 301xl, and the display says 'older cartridge - cartridge for an older generation of the printer.' It's giving me absolutely no option to do anything apart from removing it again? Do you have any idea what to do? I have cleaned the contacts, switched them off etc.
thanks,
Katja.
26 October 2020