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Hi,
Thank you for your question.
There could be a couple of reasons why this is occurring.
Firstly, can you please have a look at your toner cartridges and check if they are running low. If the toners are not running low, then it might be worth taking them out of the printer and giving them a little shake before popping them back into your printer. If they are running low, replacing the cartridges might fix the issue.
Secondly, if the above doesn't resolve the issue, then the fuser unit might need replacing (depending how long it has been installed for) so replacing it could also resolve the issue. The product you would require is JC91-01130A
If you have any further questions, please feel free to contact our team on 0345 365 3605 and they will be happy to help.
Hi
This is the correct fuser unit for you machine (JC91-01130A)