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We offer a 3 year guarantee on all compatibles and compatible multipacks. If you have any issues at all including print quality issues or faults, we'll arrange a return and replace or refund.
We keep the software chips as up to date as possible so you don't experience issues with the printer not recognising the cartridges. The best thing to do is make sure your printer updates are switched off as most printer manufacturers send updates to stop the compatibles from working. A we keep them up to date, most of the time cartridges will work as expected but as I mentioned, we guarantee every compatible for 3 years.
If you have any more questions, let me know!