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Hi John, thanks for your question. The drums are built into the toner cartridges for the M254 series printers so the only way to replace them is to replace the whole toner cartridge. A printer printing horizontal lines could be one of several causes but hopefully this information will help you:
https://www.tonergiant.co.uk/blog/2022/04/why-is-my-printer-printing-lines-how-to-fix/
Hi Diane, thanks for getting in touch. You need the HP 203A (standard sized) or HP 203X (high capacity) cyan toners. They are available in HP brand or TonerGiant compatible brand. Here are the links to the pages:
HP brand:
Standard size - https://www.tonergiant.co.uk/product/HP-203A-Cyan-Toner-Cartridge-CF541A-CF541A-96977/
High capacity - https://www.tonergiant.co.uk/product/HP-203X-High-Capacity-Cyan-Toner-Cartridge-CF541X-CF541X-96978/
TonerGiant brand:
Standard size - https://www.tonergiant.co.uk/product/Compatible-HP-203A-Cyan-Toner-Cartridge-RECF541A-97558/
High capacity - https://www.tonergiant.co.uk/product/Compatible-HP-203X-High-Capacity-Cyan-Toner-Cartridge-RECF541X-97563/
The TonerGiant brand currently have 20% off in our sale using the voucher code SUN20.
If you need any more help, please let me know.
To install the new toners, firstly take the new toner out of it's box / packaging and remove any protective strips (be careful not to touch the green cylinder) and then follow these intructions:
Your HP 254dw toner will now start to initiate and install.
Hi there, the printer should display which colour cartridge is running low. You would only need to replace that colour. They are ordered on this page by packs (containing all 4 colours) first and then black, cyan, magenta then yellow (each also has the colour icon next to the image and how many pages it can print).
https://www.tonergiant.co.uk/model/HP-Colour-LaserJet-Pro-M254dw-toner-cartridges/
If you can let me know which colour, I can direct you to the correct product.