At one time or another we’ve all sent something to the printer, only to be left frustrated and irritated when something like this comes out at the end…
Naturally, for many of us, the first reaction will probably be to assume that our ink/toner levels are low. Of course, your instinct could be absolutely correct, you might need new ink/toner! But there could be something else that’s throwing a proverbial spanner into the workings of your printer.
Here are some of the most common causes of light or faded prints on your documents:
1. Low ink and toner levels
As mentioned above, your cartridges could simply be empty or running low, so give them a check.
If you have a laser printer, it’s also worth giving your toner cartridge a shake. This redistributes the toner powder around the cartridge, giving you quite a few more pages before you need to replace it. Just grab the cartridge with both hands and gently shake it from side to side, and up and down, for about 10 seconds. Then pop it back into your printer and try printing.
Just remember, if you get asked to “shake it,” don’t do this:
2. Toner sticking to your fuser roller
In your laser printer, the fuser is the part that heats the toner powder, helping it to stick to the paper to create a print. (Find out more about how a laser printer works).
Occasionally, toner can stick to a fuser’s upper roller. This could well be your problem if you can see a ghosted image of your printer somewhere else on the page.
Try removing your fuser unit and check to see if the upper roller has toner stuck to it. If it does, then it’s probably worth replacing it with a new one.
3. A low ink/toner density setting
Some printers allow you to change the density settings of your ink and toner. Unbeknown to you, your default setting could be low, causing you to get those faint prints.
If your printer does have ink/toner density settings, you should be able to find them once you’ve clicked on your printer in ‘Devices & Printers.’ If it looks like you’re printing at a low density, increase it slightly and then try printing.
4. Problems with your transfer roller (laser printer)
Your transfer roller uses its electrical charge to get the toner from your cartridge’s drum unit onto the page.
Sometimes, it may be incorrectly positioned in your printer, causing those light prints. Carefully remove it using the hooks it comes with and try inserting it again. When properly inserted, it should look nice and flat. (If you’re having trouble removing it, don’t break out the tools or try and rip it out! Ask a technician for assistance).
Alternatively, it could have something on its surface that’s having a detrimental effect on its electrical charge and, thus, its ability to transfer toner properly onto your page. Try not to touch the surface with your hands as this could make it even worse! Either wipe the surface with a dry cloth or use a can of compressed air to blow it clean.
5. Your printer might be located in an area of low humidity
We covered this a while ago, but the humidity in your office can actually affect the performance of your printer.
If your printer is in a room that’s got a low humidity level, ink can have a pretty tough job being able to set and dry properly on the page, causing prints that look faded and light.
The best place for your printer to be is somewhere that’s neither too humid or not humid enough! And remember that humidity levels will differ depending on the time of year.
Hopefully your prints should now be as crisp as a new bank note!
If you’re still having problems, leave a comment below or tweet us @TonerGiant – we’d be delighted to help!