How much does delivery cost and how long will it take?
We don't think you should pay more at the checkout, and we're proud to be one of the only printer cartridge suppliers to offer Free guaranteed next-day delivery to all mainland UK addresses.
Order before 5:30 pm on any working day and so long as the products are in-stock, your order will be delivered on the next-working-day.
What is the returns policy and how do I return a product?
We want you to have the best experience possible when shopping with TonerGiant. With over 20 years’ expertise, our friendly support team is here to help get you printing again quickly. You
can arrange a return through our returns form, or by calling us on 0345 365 3605.
If your product becomes faulty
Original Cartridges: Return for a refund or replacement for up to 12 months.
Compatible cartridges: Return for a refund or replacement up to 3 years.
Please contact us a soon as possible to request a returns number and arrange a free collection.
If you have ordered printer paper and it has arrived damaged, please refuse the delivery and let us know right away so we can arrange a replacement to be sent.
If you change your mind - 30 Days to Return:
You have 14 days from delivery to arrange a return and an additional 16 days to return the items to us once arranged.
Ordered incorrectly? We’ll provide a returns number and address for you to send to.
Wrong item arrived – We’ll arrange a free collection of the incorrect product(s) and send a replacement.
After 14 days, you may still be able to return the product, but a 20% restocking fee will apply. After 30 days, returns are at our discretion.
Please note: Products must be returned unopened, unused, with all seals intact and in a resalable condition, or returns may not be accepted.
Are the TN328 toners bigger cartridges than the TN320's? Do they fit in the same printers or do some only take the standard cartridges?
21 June 2024
A
The TN328 and TN320 cartridges are the same size physically but just contain a different amount of toner powder than each other. However, they don't go in the same printers as some printers take one set but not the others. The TN328 range only go in the following machines: Brother DCP-9270CDN, Brother HL-4570CDW, Brother HL-4570CDWT, Brother MFC-9970CDW but the TN320 cartridges also go in the Brother DCP-9055CDW, Brother HL-4140CN, Brother HL-4150CDN, Brother MFC-9460CDN, Brother MFC-9465CDN printers.
Need Assistance? We'll be happy to help! Call us on 0345 365 3605