How should I store unused franking cartridges?

If you have purchased spare franking cartridges, keep them in their packaging and store them in a a cool and dry drawer or cupboard to prevent humidity damaging the cartridge or drying the ink out.

Why is a clear postage impression important?

A clear postage impression is important so that the royal mail scanning system can accurately detect your letter or parcel and deliver it to the correct address. Faded or smudged impressions may cause the delivery to fail.

Why is my franking impression fading?

If your postage impressions appear faded, it means that either the ink cartridge is about to run out or the cartridge is faulty. Replace the cartridge with a new one to fix the issue and make sure there are no issues with outgoing mail.

How often should I replace my franking cartridge?

Once your Pitney Bowes ink cartridge begins to run out, your franking machine should let you know that it needs replacing. You may also need to replace the cartridge if you notice that postage impressions start to appear faded.