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When i put in the compatible toner cartridge the printer recognises it as not being genuine and wont work. Any suggestions?
Hello, thank you for taking the time to write into us. I am sorry to hear you are having problems with a compatible toner. For us to offer the best advice please can you get in touch with the customer care team on 0845 365 3605, we will fully access this with you over the phone and get this sorted for you.