The following cartridges (including all toner cartridges, drums, fusers & maintenance products) are guaranteed to work in the HP LaserJet 5 printer.
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I received the toner cartridge (part no. UB-T-92298X, Customer Order No. XXXXX) I ordered from you yesterday. However, after following instructions on removing the protective paper and the tape and installing it into my HP Laserjet printer, and trying to print some docments, all that came out of the printer were blank pages. I tried a self test print, but got the same result. I switched my old cartridge back into the printer and it printed fine. Please let me what is causing the problem.
Hi there, we will call you right away and help you to resolve this issue as it could be a number of things and hopefully we can resolve over the telephone. If not, we will happily arrange a replacement toner cartridge for you.