I received the toner cartridge (part no. UB-T-92298X, Customer Order No. XXXXX) I ordered from you yesterday. However, after following instructions on removing the protective paper and the tape and installing it into my HP Laserjet printer, and trying to print some docments, all that came out of the printer were blank pages. I tried a self test print, but got the same result. I switched my old cartridge back into the printer and it printed fine. Please let me what is causing the problem.
21 September 2016