{"id":10878,"date":"2014-05-27T12:11:14","date_gmt":"2014-05-27T11:11:14","guid":{"rendered":"http:\/\/www.tonergiant.co.uk\/blog\/?p=10878"},"modified":"2025-02-18T13:51:07","modified_gmt":"2025-02-18T13:51:07","slug":"how-to-resolve-replace-drum-message-after-changing-brother-drum-unit","status":"publish","type":"post","link":"https:\/\/www.tonergiant.co.uk\/blog\/2014\/05\/how-to-resolve-replace-drum-message-after-changing-brother-drum-unit\/","title":{"rendered":"How to Resolve \u201cReplace Drum\u201d After Changing Brother Drum Unit"},"content":{"rendered":"<h2 dir=\"ltr\">Resolving the &#8220;Replace Brother Drum&#8221; message<\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-17976 size-medium\" src=\"https:\/\/blog.tonergiant.co.uk\/wp-content\/uploads\/2014\/05\/Replace-Brother-Drum-Unit-300x290.jpg\" width=\"300\" height=\"290\" srcset=\"https:\/\/blog.tonergiant.co.uk\/wp-content\/uploads\/2014\/05\/Replace-Brother-Drum-Unit-300x290.jpg 300w, https:\/\/blog.tonergiant.co.uk\/wp-content\/uploads\/2014\/05\/Replace-Brother-Drum-Unit.jpg 350w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>This &#8221; replace drum \u201d message is a problem that we get asked about frequently. So if this has happened to you, please be assured that you\u2019re not alone! Fixing or replacing your Brother drum is\u00a0a simple process that anyone can do.<\/p>\n<p><strong>Here\u2019s exactly what you can learn from this page to help you to replace or resolve your Brother drum message:<\/strong><\/p>\n<ul>\n<li>What does the \u2018Replace Drum\u2019 message mean?<\/li>\n<li>How to find, remove and replace the Brother drum<\/li>\n<li>How to reset the drum and clear the \u2018Replace Drum\u2019 message.<\/li>\n<li>Where to buy a new Brother Drum Unit.<\/li>\n<\/ul>\n<h2>What does replace drum mean?<\/h2>\n<p>A drum unit is a maintenance item for your Brother printer (or other manufacturer Laser printer) that will sometimes need to be replaced but not as often as a <a href=\"https:\/\/www.tonergiant.co.uk\/toner-cartridges\/Brother\/\">Brother toner cartridge<\/a>.<\/p>\n<p>A drum unit is a green metal cylinder or tube that carries a static electrical charge that attracts the toner powder from the toner cartridge and applies it to the paper as it passes through the printer. Therefore, you will always find that the drum unit is located very close to or even attached to the toner cartridge.<\/p>\n<h2>How to find, remove and replace the Brother drum unit<\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-17973\" src=\"https:\/\/blog.tonergiant.co.uk\/wp-content\/uploads\/2014\/05\/Separate-toner-and-drum.jpg\" alt=\"separate-toner-and-drum\" width=\"300\" height=\"300\" srcset=\"https:\/\/blog.tonergiant.co.uk\/wp-content\/uploads\/2014\/05\/Separate-toner-and-drum.jpg 450w, https:\/\/blog.tonergiant.co.uk\/wp-content\/uploads\/2014\/05\/Separate-toner-and-drum-150x150.jpg 150w, https:\/\/blog.tonergiant.co.uk\/wp-content\/uploads\/2014\/05\/Separate-toner-and-drum-300x300.jpg 300w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>For Brother printers, the drum unit is usually connected to the toner cartridge.<\/p>\n<p>1. To find it, simply open the front flap of your laser printer and find the toner cartridge(s) to which the drum unit will be attached or beneath.<br \/>\n2. Pull any green toner locking levers down to release the cartridge and then slowly pull the cartridge towards yourself and out of the machine. Place the toners on a flat protected surface.<br \/>\n3. On the toner cartridge(s) there will be a green lever that can be pressed to lift the toner off the drum unit.<br \/>\n4. The drum unit can then be replaced and the toner locked back into place on top of the new drum.<br \/>\n5. Re-insert both toner and drum back into your printer.<\/p>\n<h2>Clearing the \u2018Replace Drum\u2019 message \/ resetting the counter<\/h2>\n<p>If you\u2019ve just replaced the\u00a0drum unit of your Brother printer, are you now seeing the message \u201cReplace Drum\u201d?<\/p>\n<p style=\"text-align: center;\"><a href=\"http:\/\/blog.tonergiant.co.uk\/wp-content\/uploads\/2014\/05\/replace-drum.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-10879 size-full\" src=\"https:\/\/blog.tonergiant.co.uk\/wp-content\/uploads\/2014\/05\/replace-drum.jpg\" alt=\"replace drum\" width=\"500\" height=\"300\" srcset=\"https:\/\/blog.tonergiant.co.uk\/wp-content\/uploads\/2014\/05\/replace-drum.jpg 500w, https:\/\/blog.tonergiant.co.uk\/wp-content\/uploads\/2014\/05\/replace-drum-300x180.jpg 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/a><\/p>\n<h3 dir=\"ltr\">The cause<\/h3>\n<p dir=\"ltr\">Ink and <a href=\"https:\/\/www.tonergiant.co.uk\/toner-cartridges\/\">toner cartridges<\/a>, as well as the drum units of some other manufacturers, have chips on them. Basically, these chips are a way for the cartridges and drum units to identify themselves with the printer after you\u2019ve installed them.<\/p>\n<p>However, some original and compatible Brother drum units don\u2019t have these, and this is the case with the drum unit. Without a chip, your drum unit has no way of being able to associate itself with your Brother printer. As a result, you will get the \u201cReplace Drum\u201d message because your printer thinks that you\u2019ve not installed a drum unit.<\/p>\n<div id=\"attachment_10890\" style=\"width: 644px\" class=\"wp-caption aligncenter\"><a href=\"http:\/\/blog.tonergiant.co.uk\/wp-content\/uploads\/2014\/05\/cartridge-chips1.jpg\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-10890\" class=\"wp-image-10890 size-full\" src=\"https:\/\/blog.tonergiant.co.uk\/wp-content\/uploads\/2014\/05\/cartridge-chips1.jpg\" alt=\"a normal chipped toner vs a dr2200 drum unit\" width=\"634\" height=\"346\" srcset=\"https:\/\/blog.tonergiant.co.uk\/wp-content\/uploads\/2014\/05\/cartridge-chips1.jpg 634w, https:\/\/blog.tonergiant.co.uk\/wp-content\/uploads\/2014\/05\/cartridge-chips1-300x163.jpg 300w\" sizes=\"(max-width: 634px) 100vw, 634px\" \/><\/a><p id=\"caption-attachment-10890\" class=\"wp-caption-text\">On the right is a standard toner cartridge with a chip. The DR2200 drum unit (left) doesn&#8217;t have one of these.<\/p><\/div>\n<h3 dir=\"ltr\">The solution<\/h3>\n<p dir=\"ltr\">Don\u2019t panic. There\u2019s no need to ring up your supplier for a replacement. There\u2019s one really simple task that you can do to reset your printer and get it up and running again.<\/p>\n<p dir=\"ltr\"><span style=\"text-decoration: underline;\"><strong>If you\u2019ve got a <a href=\"https:\/\/www.tonergiant.co.uk\/model\/Brother-MFC-7360N-toner-cartridges\/\">Brother MFC-7360N<\/a>, MFC-7460N, MFC-7460DN or MFC-7860DW<\/strong><\/span><\/p>\n<p dir=\"ltr\">On your printer:<\/p>\n<ul>\n<li dir=\"ltr\">\n<p dir=\"ltr\">Press \u2018Clear\u2019<\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\">Press the number 1<\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\">Ensure that you now see the \u201cAccepted\u201d message on your display<\/p>\n<\/li>\n<\/ul>\n<p dir=\"ltr\"><strong><span style=\"text-decoration: underline;\">If you\u2019ve got a <a href=\"https:\/\/www.tonergiant.co.uk\/model\/Brother-DCP-7055-toner-cartridges\/\">Brother DCP-7055<\/a>, DCP-7055W, DCP-7060D, DCP-7065DN or DCP-7070DW<\/span><\/strong><\/p>\n<p dir=\"ltr\">On your printer:<\/p>\n<ul>\n<li dir=\"ltr\">\n<p dir=\"ltr\">Press \u2018Clear\u2019<\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\">Press the up arrow<\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\">Ensure that you now see the \u201cAccepted\u201d message on your display<\/p>\n<\/li>\n<\/ul>\n<p style=\"text-align: center;\"><a href=\"http:\/\/blog.tonergiant.co.uk\/wp-content\/uploads\/2014\/05\/dr2200-accepted.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-10894\" src=\"http:\/\/blog.tonergiant.co.uk\/wp-content\/uploads\/2014\/05\/dr2200-accepted.jpg\" alt=\"Brother DCP7060D &quot;Accepted&quot; message\" width=\"600\" height=\"243\" srcset=\"https:\/\/blog.tonergiant.co.uk\/wp-content\/uploads\/2014\/05\/dr2200-accepted.jpg 600w, https:\/\/blog.tonergiant.co.uk\/wp-content\/uploads\/2014\/05\/dr2200-accepted-300x121.jpg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/a><\/p>\n<h3 dir=\"ltr\">And that should sort it out!<\/h3>\n<p dir=\"ltr\">This guidance works for almost all of our customers who ring us concerned after they\u2019ve just bought their new DR2200 unit or any other drum unit. We hope that it\u2019s now worked for you, too.<\/p>\n<h3 dir=\"ltr\">Buying a new Brother Drum Unit<\/h3>\n<p dir=\"ltr\">If you\u2019re looking to purchase a brand new brother drum unit to replace your current one. We sell a full range of Brother drums and toners at TonerGiant.co.uk. Simply visit the <a href=\"https:\/\/www.tonergiant.co.uk\/toner-cartridges\/Brother\/\" target=\"_blank\" rel=\"noopener noreferrer\">Brother toner page<\/a>, navigate to your printer model using the wizard and the correct Brother drum will be listed on the resulting page.<\/p>\n<div>\n<h4 dir=\"ltr\"><strong>Did it work? What other problems have you experienced like this? We\u2019d love to hear from you! Leave us a comment below or tweet us <span style=\"text-decoration: underline;\"><a href=\"https:\/\/twitter.com\/TonerGiant\">@tonergiant<\/a><\/span>.<\/strong><\/h4>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/www.tonergiant.co.uk\/\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-17578\" src=\"https:\/\/blog.tonergiant.co.uk\/wp-content\/uploads\/2014\/07\/Blog-Banner.jpg\" alt=\"why-buy\" width=\"700\" height=\"150\" srcset=\"https:\/\/blog.tonergiant.co.uk\/wp-content\/uploads\/2014\/07\/Blog-Banner.jpg 700w, https:\/\/blog.tonergiant.co.uk\/wp-content\/uploads\/2014\/07\/Blog-Banner-300x64.jpg 300w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p><em>Updated 10\/01\/2017 to improve the information and provide additional help<\/em><\/p>\n<\/div>\n<span class=\"et_bloom_bottom_trigger\"><\/span>","protected":false},"excerpt":{"rendered":"<p>One of the most common problems we get asked about is &#8220;Replace Drum&#8221; messages on Brother printers. Thankfully it&#8217;s really easy to sort out. Read<\/p>\n","protected":false},"author":4,"featured_media":10899,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[150],"tags":[514,528,194,531,532,527,308,530,86,93,153,12,17,503,515,427,163,526,525,529,30,14,94,15,29],"class_list":["post-10878","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-how-to-tips","tag-brother","tag-brother-dr2200","tag-canon","tag-dcp-7055","tag-dr2200","tag-drum","tag-epson","tag-error","tag-how-to","tag-hp","tag-ink","tag-ink-cartridges-2","tag-inkjet-printers","tag-issue","tag-lexmark","tag-printers","tag-printing","tag-replace","tag-replace-drum","tag-resolve","tag-samsung","tag-toner","tag-toner-cartridges-2","tag-tonergiant","tag-xerox"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Resolve Replace Drum Message Brother Drum Unit<\/title>\n<meta name=\"description\" content=\"Have you just changed the drum unit on your Brother printer, only to see the &quot;Replace Drum&quot; message displayed? Don&#039;t worry. It&#039;s really easy to sort out...\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.tonergiant.co.uk\/blog\/2014\/05\/how-to-resolve-replace-drum-message-after-changing-brother-drum-unit\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Resolve Replace Drum Message Brother Drum Unit\" \/>\n<meta property=\"og:description\" content=\"Have you just changed the drum unit on your Brother printer, only to see the &quot;Replace Drum&quot; message displayed? Don&#039;t worry. It&#039;s really easy to sort out...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.tonergiant.co.uk\/blog\/2014\/05\/how-to-resolve-replace-drum-message-after-changing-brother-drum-unit\/\" \/>\n<meta property=\"og:site_name\" content=\"Toner Giant\" \/>\n<meta property=\"article:publisher\" content=\"http:\/\/www.facebook.com\/tonergiant\" \/>\n<meta property=\"article:published_time\" content=\"2014-05-27T11:11:14+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-02-18T13:51:07+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/blog.tonergiant.co.uk\/wp-content\/uploads\/2014\/05\/replace-drum-thumb.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"322\" \/>\n\t<meta property=\"og:image:height\" content=\"180\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Stuart Deavall\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@TonerGiant\" \/>\n<meta name=\"twitter:site\" content=\"@TonerGiant\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Stuart Deavall\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.tonergiant.co.uk\/blog\/2014\/05\/how-to-resolve-replace-drum-message-after-changing-brother-drum-unit\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.tonergiant.co.uk\/blog\/2014\/05\/how-to-resolve-replace-drum-message-after-changing-brother-drum-unit\/\"},\"author\":{\"name\":\"Stuart Deavall\",\"@id\":\"https:\/\/www.tonergiant.co.uk\/blog\/#\/schema\/person\/6da6849345ea17817c175067e27910fd\"},\"headline\":\"How to Resolve \u201cReplace Drum\u201d After Changing Brother Drum Unit\",\"datePublished\":\"2014-05-27T11:11:14+00:00\",\"dateModified\":\"2025-02-18T13:51:07+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.tonergiant.co.uk\/blog\/2014\/05\/how-to-resolve-replace-drum-message-after-changing-brother-drum-unit\/\"},\"wordCount\":758,\"commentCount\":99,\"publisher\":{\"@id\":\"https:\/\/www.tonergiant.co.uk\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.tonergiant.co.uk\/blog\/2014\/05\/how-to-resolve-replace-drum-message-after-changing-brother-drum-unit\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/blog.tonergiant.co.uk\/wp-content\/uploads\/2014\/05\/replace-drum-thumb.jpg\",\"keywords\":[\"brother\",\"brother DR2200\",\"canon\",\"DCP 7055\",\"DR2200\",\"drum\",\"epson\",\"error\",\"how to\",\"HP\",\"Ink\",\"ink cartridges\",\"Inkjet Printers\",\"issue\",\"lexmark\",\"Printers\",\"printing\",\"replace\",\"replace drum\",\"resolve\",\"Samsung\",\"toner\",\"Toner cartridges\",\"tonergiant\",\"Xerox\"],\"articleSection\":[\"How To &amp; Tips\"],\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.tonergiant.co.uk\/blog\/2014\/05\/how-to-resolve-replace-drum-message-after-changing-brother-drum-unit\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.tonergiant.co.uk\/blog\/2014\/05\/how-to-resolve-replace-drum-message-after-changing-brother-drum-unit\/\",\"url\":\"https:\/\/www.tonergiant.co.uk\/blog\/2014\/05\/how-to-resolve-replace-drum-message-after-changing-brother-drum-unit\/\",\"name\":\"Resolve Replace Drum Message Brother Drum Unit\",\"isPartOf\":{\"@id\":\"https:\/\/www.tonergiant.co.uk\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.tonergiant.co.uk\/blog\/2014\/05\/how-to-resolve-replace-drum-message-after-changing-brother-drum-unit\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.tonergiant.co.uk\/blog\/2014\/05\/how-to-resolve-replace-drum-message-after-changing-brother-drum-unit\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/blog.tonergiant.co.uk\/wp-content\/uploads\/2014\/05\/replace-drum-thumb.jpg\",\"datePublished\":\"2014-05-27T11:11:14+00:00\",\"dateModified\":\"2025-02-18T13:51:07+00:00\",\"description\":\"Have you just changed the drum unit on your Brother printer, only to see the \\\"Replace Drum\\\" message displayed? 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