120% Price Promise

If you find the same product(s) cheaper elsewhere within 7 days of your purchase date on any identical individual cartridge or pack from an online retailer, we will give you:

  • 100% of the difference back via a refund


  • 20% of the difference back as a gift voucher for your next order.

Terms & conditions can be found at the bottom of the page.

Claim Form

To make a claim, please complete the following form.

Terms & Conditions:

  • Please note competitor prices may change daily and whilst we offer 7 days to claim we must take current competitor price unless a screenshot is sent to us (by email – help@tonergiant.co.uk)clearly displaying web page url and product price on the competitor website.
  • Applies to identical original ink and toner cartridges only
  • Maximum total refund amount of £20
  • Only brand new products that are in stock / sold on-line in the UK / and have V.A.T. applicable
  • Excludes any product on promotion / have special contract pricing / offered cheaper with volume discount pricing or supplier is in administration / closing down
  • Excludes any products where cookie based personal pricing has been applied
  • Excludes any products where an additional next day delivery charge offsets the order value (delivery must be like for like also)
  • Excludes products sold on market places such as Amazon, eBay, or Play.com / Rakuten
  • Excludes products where the competitor price is lower than our cost price
  • If you have used a voucher code on your order, this will be taken into account when calculating any refund (including previous price promise vouchers)

Need Assistance? Call 0345 365 3605 or support@tonergiant.co.uk