Businesses purchasing HP toner cartridges may be interested to hear that the firm is seeking to improve its service offerings to give customers better printing solutions.
Sean Kosticin, a sales manager at the company’s imaging and printing group, explained the manufacturer is looking to provide products that are seamlessly and securely integrated into a customer’s operations, ITBusiness.ca reports.
One product being aimed at small and medium-sized enterprises is HP’s Access Control security offering that, while originally designed for large corporations, has been modified to make it suitable for less-sizable companies.
Security for printers may be a vital consideration for many firms, as a recent study by Zscaler found it is very easy for hackers to break into these devices and access their memory.
Mr Kosticin explained: “Just because the printer is beside you doesn’t mean it’s secure. It’s still out in the world.”
He added the service can improve productivity by allowing a worker to retrieve their document from any printer on a network by keying in their unique PIN.
The FutureSmart program will also seek to allow printers to better communicate with other devices and document management tools to streamline a business’ printing operations.